Project Specialist, Marketing Operations

International Justice Mission•Virginia - Hybrid, VA

4d•Hybrid

About The Position

International Justice Mission (IJM) is seeking a Project Specialist, Marketing Operations to serve as a key operational partner within IJM's Global Marketing team. This role manages the day-to-day coordination of projects across the Creative, Campaigns, and Product portfolio, ensuring projects are completed on time and with excellence, stakeholders remain aligned, and risks are proactively managed. The Project Specialist strengthens operational effectiveness by enabling workflows, facilitating collaboration, maintaining project visibility, and driving consistent project management practices. This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Marketing Operations Manager and is only available for candidates with the right to work in the US.

Requirements

Bachelor's degree in Business, Marketing, Communications, Project Management, or a related field, or equivalent professional experience.
Five or more years of project management experience in a marketing, creative, nonprofit, or business environment.
Proficiency with project management software and Microsoft Office.
Ability to build and maintain project schedules, dashboards, and status reports.
Strong attention to detail with experience documenting processes and maintaining accurate project records.

Nice To Haves

Experience using project management platforms such as Teamwork, Asana, Monday.com, Jira, Workfront, or similar systems preferred.
Experience working in a fast-paced, highly collaborative environment with multiple concurrent priorities preferred.
Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or equivalent project management certification preferred.
Familiarity with marketing or creative project workflows.

Responsibilities

Coordinate the planning and execution of cross-functional marketing initiatives aligned with Global Marketing priorities and organizational objectives.
Develop and implement project roadmaps, timelines, milestones, dependencies, and resource needs.
Identify opportunities to improve project management processes, workflows, templates, and team effectiveness.
Contribute to operational excellence by documenting best practices and supporting adoption of standardized project management approaches.
Maintain project documentation, workflows, templates, and operating procedures to promote consistency across the team.
Ensure project artifacts, approvals, and documentation follow established organizational policies and governance processes.
Facilitate effective communication among project teams, stakeholders, and leadership through regular project updates, meeting facilitation, and status reporting.
Proactively communicate project risks, timeline changes, dependencies, and mitigation plans to appropriate stakeholders.
Foster strong collaboration across Marketing and partner teams to ensure alignment and successful project execution.
Maintain project plans, work management systems, documentation, and reporting tools.
Schedule and facilitate project meetings, capture action items, and monitor follow-up activities.
Track project milestones, deliverables, and team capacity to support effective prioritization.
Coordinate multiple concurrent marketing projects from initiation through completion.
Monitor project progress, identify risks, and escalate issues when appropriate.
Support vendor or external partner coordination as needed.
Participate in departmental planning, retrospectives, and continuous improvement initiatives.
Perform other duties as assigned by the supervisor.
Participation in IJM’s community of spiritual formation.