Marketing Operations Specialist

BlueCross BlueShield of Vermont• US,

12h•$62,000 - $72,000•Hybrid

About The Position

Blue Cross and Blue Shield of Vermont is looking for a Marketing Operations Specialist to join our Brand & Engagement Strategies team. Our company culture is built on an unwavering focus on the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch. We offer a balanced and flexible workplace, an onsite gym, fitness and wellness programs, a competitive salary and full benefits package including medical and dental insurance, vision, 401K, paid time off and holidays, tuition reimbursement and student loan repayment, dependent caregiver benefits, and resources to support your ongoing personal and professional growth and development.

Requirements

Bachelor’s Degree, or equivalent working experience in marketing, communications or related field.
Minimum 5 years of progressively responsible experience supporting business operations, marketing, communications, project coordination, or related functions.
Minimum 3 years of experience in marketing, communications, or related fields.
Demonstrated experience coordinating multiple concurrent projects with competing priorities and deadlines
Strong customer service experience and proven ability to build productive working relationships with stakeholders across all levels of an organization.

Nice To Haves

Experience with a variety of digital asset management tools (Jira, Litho, Canto, Asana, Monday.com and more) a plus
Related agency, creative or production experience a plus.

Responsibilities

Keep the department organized, coordinated, and responsive by leading the team’s business operations, managing project workflows, and supporting the development of integrated marketing and communications initiatives.
Help manage multiple projects and initiatives with competing priorities, overlapping timelines, and project partners from across the organization, while ensuring that work remains organized, high-quality, brand-aligned, and on schedule.
Establish, communicate, and maintain effective department procedures and processes, such as organizing, storing, retrieving, and archiving department files, records, templates, creative assets, brand materials, and shared digital resources.
Coordinate vendor onboarding, documentation, ongoing vendor coordination, and exit procedures, ensuring compliance with organizational requirements and policies.
Support vendor quotations, purchase orders, invoice processing, billing reconciliation, and the maintenance of billing records and vendor contracts for Brand & Engagement Strategies, in coordination with purchasing, finance, compliance and other relevant Blue Cross VT teams.
Support the organization’s compliance with Blue Cross Blue Shield Association brand standards by helping ensure branded materials align with Association requirements and responding professionally to periodic brand review requests.