Project Coordinator
About The Position
West Shore Home is hiring a Project Review Specialist for its Inside Operations team. This onsite, detail-oriented role reviews shower and bath project measurements, photos, scans, and documentation to verify product requirements, material quantities, and installation details before projects proceed. The specialist helps ensure accurate ordering, identify potential concerns, and keep installations on track while maintaining accurate project information and sales orders in Salesforce. The role involves collaborating with Sales and Operations leaders, Scheduling Specialists, the Purchasing team, and installers. The specialist communicates updates and resolves questions by phone, email, and Salesforce, and builds knowledge of the company’s products and installation requirements. Work is Monday through Friday, 8:00 AM to 4:30 PM, in Mechanicsburg, Pennsylvania.
Requirements
- High school diploma or equivalent required.
- Strong attention to detail and organizational skills.
- Ability to work independently while maintaining a consistent, productive pace.
- Comfort performing repetitive, detail-oriented tasks with a high degree of accuracy.
- Strong critical-thinking and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to learn product specifications, systems, and established processes.
Nice To Haves
- Installation, sales, or Salesforce experience is a plus, but not required.
- Bachelor’s degree in a related field preferred.
Responsibilities
- Review measurements, photos, scans, and other documentation for shower and bath projects.
- Verify project details, product selections, measurements, job classifications, labor hours, and statuses for accuracy.
- Identify potential project concerns and determine when on-site inspections are needed.
- Coordinate pre-installation appointments with Scheduling Specialists when necessary.
- Prepare Operations Measure Sheets for the Purchasing team and installers.
- Partner with Sales and Operations leaders to clarify project scope and address questions.
- Build expertise in West Shore Home’s shower and bath products and installation requirements.
- Maintain accurate project information and sales orders in Salesforce.
- Communicate project updates and resolve questions through phone, email, and Salesforce.
- Process projects efficiently while meeting established performance goals.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- PTO and paid holidays.
- Employee discounts and referral program.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
