Project Coordinator

The Suddath Companies•San Jose, CA

10d•$23 - $32•Onsite

About The Position

The Project Coordinator facilitates communication and coordinates workplace services from planning through implementation, working directly with sales, operations, and customers. The role manages project and service requests, customer setup, insurance certificates, walkthroughs, planning calls, proposals, service orders, approvals, delivery communications, timelines, scope changes, costs, and project closeout. This is a full-time onsite position in Suddath's San Jose location. The stated pay range is $22.92–$31.62 per hour, and the position is eligible for a yearly bonus based on yearly financial goals.

Requirements

Excellent verbal and written communication skills.
Strong customer-service orientation.
Ability to reprioritize as situations and needs change throughout the workday.
Ability to multitask and organize workflow to manage daily responsibilities, meet deadlines, and prioritize work.
Strong analytical and problem-solving skills.
Excellent attention to detail and follow-through.
Ability to work under deadlines and within specific time frames.
Ability to develop and maintain positive working relationships with internal and external customers.
Ability to demonstrate initiative and work with minimum supervision.
Two to five years of progressive customer service experience, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to apply advanced mathematical concepts and mathematical operations to analysis-related tasks.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and work with abstract and concrete variables.
Strong knowledge of the MS Office Suite.

Nice To Haves

Bachelor's degree from a four-year college or university.
Experience coordinating national services.

Responsibilities

Receive, review, enter, and confirm project and service requests.
Follow administrative processes for customer setup and credit approval.
Establish certificates of insurance.
Coordinate walkthroughs.
Coordinate planning calls to develop scope and communicate service requirements and client expectations.
Document final scope, timelines, and pricing.
Generate proposals.
Establish signed orders for service.
Obtain client-specific purchase orders, tracking numbers, and approvals.
Coordinate with sales, project management, operations, and customers to plan and implement services.
Communicate thoroughly with all parties throughout service delivery.
Track timelines and document progress relative to established benchmarks.
Document scope changes and oversee the change order management process.
Collect and consolidate costs and manage the closeout process.