Onsite Project Moderator (Silicon Valley)

TransPerfect•Sunnyvale, CA

6d•Onsite

About The Position

The Project Moderator works onsite in Silicon Valley, California, guiding participants through data-collection sessions and ensuring study requirements are followed. Sessions last two hours and involve guided activities with AR/VR devices, indoors and outdoors, while participants are video recorded. The moderator safeguards data quality, provides updates to the production team, performs basic troubleshooting of data-collection technology, and represents DataForce professionally throughout data collection. This is a full-time, fixed-term position with an estimated two-month project duration and possible extension based on project needs. The schedule is Monday through Friday, eight hours per day. The estimated start date is November 9, 2026. The role requires travel to multiple onsite locations and reliable transportation.

Requirements

Technical knowledge and hands-on experience using iOS, troubleshooting hardware issues, and working with command-line tools, with strong overall technical proficiency.
Strong interpersonal and communication skills.
Ability to manage groups and foster a positive environment.
Detail-oriented, with problem-solving ability and high attention to detail.
Ability to work flexibly and adapt to changing scenarios.
Customer-service or sales-service orientation.
Goal-driven and objective mindset.
Integrity and strong work ethic.
Ability to create, monitor, and update reports.
Ability to work as a team player.
Reliable transportation and ability to travel to multiple onsite locations.
Ability to lift 45–50 pounds when needed.

Nice To Haves

Experience in moderation, facilitation, proctoring, or similar roles.
Bachelor’s degree in social sciences, communications, or a related field, or an equivalent combination of education and experience.
Some Python proficiency.
Experience with AR/VR devices.
Knowledge of research methodologies and ethical considerations.

Responsibilities

Operate and maintain data-collection equipment, offload data, manage logistics, provide daily reports, and lead high-quality data generation.
Understand project documentation and use it to assist participants.
Interact with participants and guide them through data-collection projects.
Capture data for the assigned project while working toward the targeted daily goal.
Use client tools to label and tag data.
Convey session details to the Project Manager and Production team.
Communicate and coordinate with the project team.
Interact with various hardware and software.
Assist with preparing session materials and setting up the facility.
Monitor and manage participant flow within the site.
Address participant questions and concerns professionally.
Provide feedback on session dynamics and participant engagement.