Project Manager - Marketing

Strategic America•West Des Moines, IA
•Hybrid

About The Position

The Project Manager supports the successful delivery of small to moderately complex marketing projects across assigned clients and teams. This role plans, coordinates, and monitors projects from kickoff through completion to ensure work is delivered on time, within scope, and to quality standards. As the go-to person for assigned projects, the Project Manager supports day-to-day operations, facilitates collaboration across internal teams, clients, and partners, and helps deliver effective work that achieves expected client results. The role develops project plans, timelines, schedules, and estimates; leads assigned projects with minimal oversight; tracks progress, risks, and dependencies; and maintains project and estimate documentation. It serves as a central communication point, coordinates meetings and follow-ups, works with Resource Managers on staffing, and helps teams stay aligned. The Project Manager also supports quality assurance, risk and change management, agency processes, tools, templates, workflows, and process improvements. The role collaborates with clients, agency partners, internal teams, and vendors to support marketing initiatives, client relationships, and strategic work. This position is based in West Des Moines, Iowa, and follows a hybrid schedule. Travel is negligible. Reasonable accommodations may be available to perform essential functions.

Requirements

  • Bachelor's degree or equivalent professional work experience.
  • At least 1 year of account coordination, marketing, or related experience.
  • Comprehensive understanding of traditional, paid, broadcast, SEO, and web media channels to coordinate integrated marketing calendars across media and deliverables.
  • Ability to manage and track incoming and outgoing payment processing across multiple dealer locations accurately and on time.
  • Ability to interpret client requirements and translate them into actionable project plans within defined scope.
  • Experience coordinating cross-functional teams across strategy, creative, digital, media, and production.
  • Excellent organizational, time-management, prioritization, attention-to-detail, and follow-through skills.
  • Ability to manage multiple projects and shifting priorities in a fast-paced environment.
  • Strategic, proactive problem-solving skills, with stress management and adaptability.
  • Clear and effective written and verbal communication skills at all organizational levels.
  • Familiarity with project management tools, workflows, and agency processes.
  • General understanding of digital concepts, platforms, and web development workflows.
  • Technology proficiency and ability to simplify complex processes and improve efficiency.
  • Collaborative approach and willingness to support the agency’s culture and values.

Responsibilities

  • Develop project plans, timelines, schedules, and estimates that balance client expectations with agency and interdepartmental needs.
  • Lead projects on assigned accounts with minimal oversight, following established agency processes.
  • Monitor day-to-day project execution, including progress, timelines, risks, and dependencies.
  • Create and maintain master project and estimate documentation to support accurate scoping and execution.
  • Serve as the central point of contact for assigned projects and communicate clearly and promptly with internal teams and stakeholders.
  • Organize and lead internal meetings, including preparing agendas, documenting discussions, and tracking action items and next steps.
  • Attend client meetings, recap action items, and ensure follow-ups are communicated to the team.
  • Review creative briefs and submit change orders so cross-functional teams have the information needed to execute.
  • Work with Resource Managers to ensure appropriate staffing and resource availability.
  • Navigate differing perspectives across cross-functional teams to maintain momentum and alignment.
  • Follow and support agency processes, guardrails, quality standards, and risk management practices.
  • Identify potential risks or issues and support problem-solving to ensure smooth delivery.
  • Help manage project changes and assess their impact on timelines and resources.
  • Support quality assurance to ensure deliverables meet client and agency standards.
  • Manage and monitor projects using agency tools and systems.
  • Create and maintain templates, workflows, and documentation to improve efficiency and consistency.
  • Propose process improvements and assist with training new agency team members on tools and processes as needed.
  • Develop an understanding of client needs, objectives, and scope of work to support marketing initiatives.
  • Collaborate with client managers, agency partners, and internal teams to support client growth and long-term relationships.
  • Help ensure agency creative intent is maintained when working with external partners or vendors.
  • Contribute clear, succinct action items and insights to support strategic initiatives.
  • Represent and reinforce agency core values and perform other duties as assigned in support of team and agency goals.

Benefits

  • Employee ownership through participation in an Employee Stock Ownership Plan (ESOP), with equity building with each year of employment and full vesting after six years.
  • Flexibility, connection, inclusiveness, and collaboration are described as supporting employee well-being.
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