Night time Localization & Interpreting Project Manager

Day Translations•Tampa, FL

80d•Remote

About The Position

Day Translations, Inc. is seeking a full-time Project Manager with strong sales experience and knowledge of localization, translation, and interpreting to join its night team. The remote role is open worldwide and follows U.S. nighttime hours; exact hours and applicable U.S. time zone will be confirmed during hiring. The position combines project management, client service, and sales. The Project Manager manages language projects from inquiry through delivery, converts inquiries into paying clients, closes large interpreting opportunities, and helps businesses sign up for Day Interpreting phone interpreting services. The role involves leading client conversations, explaining services, negotiating, and closing business while keeping projects organized and on schedule. The successful candidate must be available full time during the assigned U.S. nighttime schedule and provide full professional commitment during scheduled working hours. Job stacking and conflicting concurrent employment are not permitted. Candidates may be asked to complete a background check. Applicants must submit complete application answers and complete the Emotional Intelligence and Wonderlic assessments after applying; both steps are required to proceed.

Requirements

Strong sales experience, including a demonstrated ability to negotiate and close deals with large business clients.
Experience selling interpreting services or other business-to-business services, including managing longer sales conversations and multiple decision-makers.
Confidence conducting sales calls, presenting solutions, handling objections, following up, and asking for the sale.
Ability to explain phone interpreting services and guide clients through Day Interpreting sign-up and onboarding.
Solid knowledge of localization and translation workflows, including project scoping, file requirements, linguist coordination, quality assurance, and delivery.
Understanding of interpreting services and logistics, including on-site, telephone, and video interpreting.
Experience in project management and customer service, preferably within the language services industry.
Advanced written and spoken English at a native or C1 level, plus fluency in at least one additional language.
Strong organizational skills and ability to manage multiple projects, sales opportunities, and deadlines.
Excellent cross-cultural communication, professionalism, and attention to detail.
Ability to work independently and remain proactive and responsive throughout the night shift.
Reliable internet access and a quiet workspace suitable for client calls and demonstrations.
Consistent availability for full-time work during the assigned U.S. nighttime schedule.
Full professional commitment during scheduled working hours; job stacking and conflicting concurrent employment are not permitted.

Nice To Haves

Familiarity with CAT tools such as Smartcat, memoQ, or Trados Studio.
Experience with Plunet or similar project management systems.
A university degree in Business Administration, Translation, Localization, or a related field.

Responsibilities

Manage localization, translation, and interpreting projects from initial inquiry and quoting through scheduling, delivery, and completion.
Lead sales conversations with prospective clients, identify their needs, recommend services, and close deals.
Pursue and close large interpreting opportunities, including ongoing service agreements with businesses and organizations.
Guide clients through signing up for Day Interpreting phone interpreting services, explaining the platform, pricing, account setup, and next steps.
Conduct client calls, presentations, and platform demonstrations to support sales and onboarding.
Follow up on inquiries, quotes, proposals, and pending agreements to move opportunities toward a decision.
Build relationships with decision-makers and identify opportunities for repeat business, expanded services, and long-term partnerships.
Prepare accurate quotes, proposals, project budgets, and achievable timelines.
Coordinate localization projects involving websites, software, applications, and digital content, including file preparation, linguist assignments, review, and delivery.
Coordinate translation projects, including translator and editor assignments, proofreading, formatting, and final quality checks.
Arrange on-site, telephone, and video interpreting assignments, confirming language pairs, subject matter, dates, time zones, locations, and technical requirements.
Confirm interpreter availability and readiness, manage scheduling changes, and arrange replacements when needed.
Respond promptly and professionally to client inquiries by phone, email, and chat.
Source qualified language professionals through approved freelancer databases and negotiate rates and deadlines.
Track project budgets and costs to maintain quality and profitability.
Maintain accurate project records in Plunet and sales activity in the company’s designated systems.
Monitor progress, resolve client and freelancer questions, and escalate urgent concerns when necessary.
Communicate actively with colleagues and provide clear handover notes between shifts.
Follow company policies, confidentiality requirements, and quality procedures.