ASD Campus Interpreting Manager

American School for the Deaf • W. Hartford, CT

1d

About The Position

The ASD Campus Interpreting Manager oversees the effective and efficient operation of American School for the Deaf Campus Interpreting Services and supports the department’s short- and long-term success. Reporting to the Chief Financial and Operations Officer, the manager maintains high standards of confidentiality, professionalism, and ethical conduct, and uses sound judgment, interpersonal skills, organization, and planning. The role works collaboratively across departments, builds positive relationships, and serves as a liaison between campus stakeholders and interpreters.

This is a 12-month, benefits-eligible, non-collective-bargaining position. The manager leads departmental personnel and operations, coordinates interpreting coverage and scheduling, oversees payroll and billing submissions, and provides campus departments with guidance on interpreting services, policies, and procedures.

Requirements

• Fluency in American Sign Language (ASL).
• Previous scheduling or workforce coordination experience.
• Ability to build collaborative relationships and engage effectively with staff, leadership, students, and community partners.
• Strong leadership, supervision, and team management skills.
• Excellent organizational skills and exceptional attention to detail.
• Ability to work independently, exercise initiative, and manage multiple priorities simultaneously.
• Excellent time-management skills and demonstrated ability to meet deadlines.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in Microsoft Office Suite and related technology platforms.
• Ability to maintain confidentiality and exercise sound professional judgment.

Nice To Haves

• Bachelor's degree preferred.
• Professional experience providing or managing sign language interpreting services preferred.
• Interpreting experience preferred.
• Prior supervisory or management experience preferred.
• Knowledge of Deaf community culture and interpreting best practices preferred.

Responsibilities

• Recruit, assign, train, supervise, and evaluate ASD employees and independent contractors in accordance with school policies and procedures.
• Manage daily department operations so campus interpreting needs are addressed promptly, accurately, and efficiently.
• Oversee timely submission of payroll and billing information to the Business Office.
• Partner with the Scheduling Coordinator to manage interpreter scheduling, confirm assignments, and coordinate services for major campus events, including graduation ceremonies and other large-scale programs.
• Assess and prioritize interpreting requests to allocate resources and coverage appropriately.
• Compile and analyze quarterly reports for the CFOO on interpreting requests, service hours, utilization trends, and departmental performance.
• Ensure continuous interpreting service coverage, including oversight of on-call operations, Video Remote Interpreting (VRI) services, and emergency response procedures.
• Serve as a resource and point of contact for campus departments regarding interpreting services, policies, and procedures.

Benefits

• Group health insurance and other fringe benefits are available.
• $1,000 sign-on bonus after one year of service for newly hired employees; not applicable to rehires.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed