Project Manager - Creative

BI Worldwide•Edina, MN

21h•Hybrid

About The Position

The Communications team within Creative Services Group is seeking an experienced Creative Project Manager to lead delivery of print, digital, video, and environmental communications. The role works with internal partners and external stakeholders on high-profile accounts, helping leading brands attract and inspire employees and sales teams. Communications span employer branding, culture campaigns, rewards and recognition programs, sales campaigns, and destination experiences across digital, print, environmental, and video media. The position owns operational and delivery standards for assigned accounts and projects, develops and manages project plans and milestones, coordinates delivery with Account Managers, communicates status and escalates risks, and recommends workflow improvements. It also owns pricing, budgets, costs, margins, forecasts, billing coordination, vendor costs, and time-tracking setup. The role is based at the Minneapolis Metro headquarters and follows a hybrid schedule of three days in the office and two days working from home.

Requirements

Three or more years of project management experience, preferably in an agency, creative services, marketing, or communications environment.
Experience managing multiple concurrent projects, timelines, budgets, and stakeholders.
Exceptional attention to detail.
Excellent verbal and written communication, including promptly and transparently sharing project status, risks, and issues.
Ability to prioritize and manage a high-volume, fast-moving workload.
Strong financial acumen and accuracy with estimates, spreadsheets, forecasts, budgets, and billing.
Experience using AI tools to support proofreading, collaboration, workflow development, and process improvement.
Proficiency in Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat.
Working knowledge of major print processes, color management strategies, proofing, and design processes.
Working knowledge of digital production considerations and processes for interactive and digital deliverables, including video, animation, websites, and email.
Proactive relationship-building skills, including anticipating needs, communicating early, and helping teams address issues before they affect delivery.

Nice To Haves

PMP certification or formal project management training.
Experience with project management software such as Smartsheet.
Experience with environmental and spatial production and fabrication.

Responsibilities

Own operational and delivery standards and practices for assigned accounts and projects.
Develop and actively manage project plans, timelines, and milestones, updating plans as requirements change.
Communicate project status to internal and external team members and stakeholders, and escalate issues when necessary.
Partner with the Account Manager to coordinate successful delivery of project tactics.
Represent the Communications delivery team in internal and client-facing account meetings.
Monitor project management tools, platforms, processes, and delivery milestones, and recommend updates or improvements.
Identify and mitigate project risks by developing strategies to position projects and teams for success.
Provide presale pricing for print, digital, and video deliverables.
Own account- and project-level pricing, timelines, costs, and target margins, consulting with relevant creative and operations leaders as needed.
Develop financial and budget plans at the account and project levels, and actively manage costs and target margins.
Identify opportunities to improve project efficiency and profitability.
Anticipate and address scope and change issues.
Coordinate the billing process with Accounting and manage vendor and other external costs and billing.
Review account and project financials and forecasts monthly, and provide requested financial information.
Ensure project teams are set up for accurate time tracking.