URBN Project Manager, Supply Chain

URBN•Kansas City, KS
•Onsite

About The Position

URBN is hiring a Project Manager for its Global Supply Chain Organization in Kansas City, Kansas. The role drives successful outcomes across project management initiatives and supports assigned projects across all workstreams. The Project Manager engages stakeholders, proactively manages project plans, and keeps leadership informed of progress. The position calls for broad knowledge of project management tools and principles, risk management, critical evaluation of issues, and development of pragmatic solutions, including escalation when appropriate. The Project Manager partners with internal teams, site operations, vendor partners, and consultancies to plan and deliver projects from initiation through completion. The role establishes project governance aligned with the Global Supply Chain PMO, maintains documentation and reporting, manages scope, schedule, costs, resources, risks, and stakeholder relationships, and coordinates meetings and project handoffs. The role may require support outside typical working hours when projects need additional management and resources. The position requires a bachelor's degree and at least five years of project or program management experience. Occasional travel to Supply Chain facilities may be needed. URBN offers employee benefits, subject to location and employment-status eligibility.

Requirements

  • Must be at least 18 years of age.
  • Bachelor's degree required.
  • At least 5 years of proven experience as a Project or Program Manager.
  • Experience with large-scale change projects involving time-critical dependencies.
  • Thorough understanding of project and program management techniques and methods.
  • Excellent knowledge of performance evaluation techniques and key metrics.
  • Experience documenting and communicating functional and technical requirements.
  • Experience conducting ROI, value/complexity, and/or opportunity-scoring analysis.
  • Experience establishing and driving operational excellence within an organization.
  • Strong knowledge of data analysis, reporting, and budgeting.
  • Working knowledge of project management software, such as Microsoft Project or Asana.
  • Ability to build, lead, and collaborate with cross-functional teams.
  • Excellent leadership, team-building, and organizational skills.
  • Proven ability to influence others and deliver results through others.
  • Active coaching and problem-solving abilities.
  • Ability to maintain focus by consistently referring to company values, vision, and strategy.
  • Ability to solve problems, execute initiatives, and transfer knowledge.
  • Ability to comprehend and follow work instructions to meet productivity and quality standards.
  • Ability to use Google Workspace tools to collaborate, manage data, and streamline administrative tasks.

Nice To Haves

  • LEAN/Six Sigma and/or PMP certification.

Responsibilities

  • Partner with Supply Chain, Shared Services teams, vendor partners, consultancies, URBN stakeholders, and site operations teams to support delivery of assigned projects.
  • Plan activities with stakeholders and develop project plans for key milestones, including scoping, defining the approach, and creating business cases.
  • Own end-to-end project management, including project reviews and lessons-learned assessments.
  • Establish project governance aligned with the Global Supply Chain PMO.
  • Update and maintain project documentation.
  • Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
  • Measure project performance using appropriate systems, tools, and techniques.
  • Maintain comprehensive reporting, communicate with the business at all levels, and escalate issues as appropriate to support on-time, on-budget delivery.
  • Coordinate and lead action-based meetings and steering groups; produce and distribute minutes and action items.
  • Coordinate internal resources and third parties or vendors to ensure availability and suitable resource allocation.
  • Manage relationships with project stakeholders and establish and maintain relationships with third parties and vendors.
  • Perform risk management and mitigation activities.
  • Coordinate budget-cost updates and liaise with relevant internal teams to control costs.
  • Provide support outside typical working hours when projects require additional management and resources.
  • Hand over completed project deliverables to the relevant Operations and Global Supply Chain teams.
  • Lead by example through URBN values and core competencies to foster a supportive, collaborative, high-performing environment.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off (PTO)
  • Employee discounts
  • Retirement savings
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