URBN Project Manager, Supply Chain

Urban Outfitters•Kansas City, KS

About The Position

URBN is hiring a Project Manager for its Global Supply Chain Organization in Kansas City, Kansas. The role drives and delivers successful outcomes across project management initiatives and supports assigned projects across workstreams. The Project Manager engages stakeholders, proactively manages project plans, and informs leadership of progress. The ideal candidate has broad knowledge of project management tools and principles and can manage risks, evaluate issues, develop practical solutions, and escalate when appropriate. The role partners with Supply Chain, Shared Services, vendor partners, consultancies, URBN stakeholders, and site operations teams. It owns project delivery from planning and governance through performance tracking, reporting, risk mitigation, completion, and handover of deliverables to Operations and Global Supply Chain teams. The position also supports projects outside typical working hours when additional management and resources are needed.

Requirements

Must be 18 years of age or older.
Bachelor's degree required.
5+ years of proven experience as a Project or Program Manager.
Experience with large-scale change projects involving time-critical dependencies.
Thorough understanding of project and program management techniques and methods.
Excellent knowledge of performance evaluation techniques and key metrics.
Experience documenting and communicating functional and technical requirements.
Experience conducting ROI, value/complexity, and/or opportunity-scoring analysis.
Experience establishing and driving operational excellence within an organization.
Outstanding knowledge of data analysis, reporting, and budgeting.
Working knowledge of project management software, such as Microsoft Project or Asana.
Ability to build, lead, and collaborate with cross-functional teams.
Excellent leadership, team-building, and organizational skills.
Proven ability to influence others and deliver results through others.
Active coach and problem solver.
Ability to maintain focus by consistently referring to the company's values, vision, and strategy.
Ability to solve problems, execute initiatives, and transfer knowledge.
Ability to comprehend and follow work instructions to meet productivity and quality standards.
Ability to use Google Workspace tools to collaborate, manage data, and streamline administrative tasks.

Nice To Haves

LEAN/Six Sigma certification and/or PMP certification.

Responsibilities

Partner with Supply Chain, Shared Services teams, vendor partners, consultancies, URBN stakeholders, and site operations teams to support successful delivery of assigned projects.
Plan activities with stakeholders and generate project plans for key milestones, including scoping, defining the approach, and creating business cases.
Own end-to-end project management, including project reviews and lessons-learned assessments.
Establish a project governance structure aligned with the Global Supply Chain PMO.
Update and maintain project documentation.
Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
Measure project performance using appropriate systems, tools, and techniques.
Maintain comprehensive reporting, communicate with the business at all levels, and escalate as appropriate to support on-time, on-budget delivery.
Coordinate and lead action-based meetings and steering groups, producing and distributing minutes and actions.
Coordinate internal resources and third parties or vendors to ensure availability and suitable resource allocation.
Manage relationships with project stakeholders and establish and maintain relationships with third parties and vendors.
Perform risk management and mitigation activities.
Coordinate budget cost updates and liaise with relevant internal teams to ensure costs are controlled.
Support projects outside typical working hours as needed when additional management and resources are required.
Hand over completed project deliverables to the relevant Operations and Global Supply Chain teams.
Lead by example through URBN values and core competencies to foster a supportive, collaborative, and high-performing environment.
Perform other duties as assigned.