Project Manager - Patient Care Solutions

GE HealthCare

1d • $112,000 - $168,000 • Remote

About The Position

As a Project Manager on GE HealthCare’s Patient Care Solutions Project Management team, you will own project management and implementation for Patient Care Solutions, including Monitoring Solutions, Perioperative, and Maternal Infant Care products. You will coordinate sales order review, project planning and documentation, resources, and issue resolution. The role is ideally based in Illinois or Wisconsin to cover the Greater Illinois and Wisconsin territory. It is remote, with flexibility to work from home and onsite support at customer sites; travel to customer sites may account for up to 50% of your time.

You will manage implementations, coordinate GE and customer responsibilities and deliverables, monitor project milestones and equipment delivery, installation, and testing, and work to maintain customer satisfaction and operational targets. The U.S. annual pay range is $112,000–$168,000, with possible performance-based incentive compensation. GE HealthCare offers medical, dental, and vision coverage, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Relocation assistance is not provided.

Requirements

• Bachelor’s degree or equivalent technical field experience, such as Field Engineer, biomedical, or related field experience.
• At least 3 years of experience in project management, technical installation, or leading cross-functional teams.
• Demonstrated project management experience meeting deadlines on schedule or ahead of schedule, such as in construction, healthcare IT, or equipment installation.
• Ability to work independently while managing multiple projects and competing priorities.
• Valid driver’s license.
• Legal authorization to work in the United States; visa sponsorship is not available for this opening.
• Willingness to travel up to 50% to customer sites.
• Experience with large-scale healthcare system implementation projects involving data and application integrations using healthcare standards such as HL7 and IHE.
• Experience leading testing and go-live readiness efforts with customers, EMR/EHR vendors, internal stakeholders, and third-party vendors.
• Ability to communicate technical subjects to technical and non-technical audiences.

Nice To Haves

• Master’s degree or Project Management Certificate.
• Demonstrated customer service experience in a clinical environment.
• Knowledge of or experience in the healthcare industry and with GE HealthCare products.
• Proficiency with project management software such as Workbench, MS Project, Smartsheets, or similar tools.
• Six Sigma certification and/or experience with Lean methodology.
• Familiarity with IT concepts such as networking, IP addresses, switches, routers, and virtual servers.
• Experience with electronic patient records.

Responsibilities

• Drive customer satisfaction and process productivity throughout installation and act as the primary liaison between GE HealthCare and the customer.
• Implement managed projects, including identifying GE and customer responsibilities and deliverables defined in the sales contract.
• Track and communicate implementation progress, equipment delivery, installation, and testing; assign project deliverables and owners.
• Maintain accurate project milestone dates.
• Create visible and predictable data for key business metrics and revenue forecasting.
• Identify, escalate, and resolve issues that may affect customer satisfaction or GE operational targets.
• Lead testing and go-live readiness efforts in partnership with customers, EMR/EHR vendors, internal stakeholders, and other third-party vendors as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life insurance
• Disability insurance
• Accident insurance
• Tuition reimbursement
• Possible performance-based incentive compensation, including cash bonuses and/or long-term incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level