Project Manager - Housekeeping
About The Position
The Janitorial Project Manager is accountable for the day-to-day operations of an assigned customer account and site. The role includes managing janitorial staff and schedules, overseeing payroll and training, and ensuring the site receives high-quality janitorial services. The Project Manager builds and maintains relationships with customers and employees, addresses escalated issues and employee grievances, coordinates support services, and works proactively to meet customer needs and satisfaction requirements. The position also manages uniforms, equipment, supplies, vehicles, and inventories used at the account, and enforces company policies. After-hours emergency response may be required. The listed pay is $69,000 per year, and a valid driver’s license is required.
Requirements
- Valid driver's license.
- Bilingual Spanish/English ability, including reading, writing, and speaking.
- Excellent computer skills, including Excel, Word, and PowerPoint.
- Verbal and written communication skills.
- Ability to work a flexible schedule with different on-call times daily.
- Experience in the janitorial industry, or ability to be trained in the janitorial industry.
Nice To Haves
- Six months of business management, operations, or supervisory experience in facilities or client-focused sites; preferred but not required.
- Management experience in a union environment; preferred but not required.
- At least two years of management experience and cleaning experience; preferred but not required.
Responsibilities
- Supervise day-to-day janitorial operations at an assigned customer site.
- Manage janitorial staff, including scheduling, payroll, and training.
- Ensure the customer site receives high-quality janitorial services.
- Build and maintain effective relationships with customers and employees.
- Handle escalated issues and situations appropriately.
- Hear and resolve employee grievances.
- Manage uniforms, equipment, supplies, vehicles, and inventories used at assigned accounts.
- Communicate proactively with customers, meet regularly, listen to issues, and provide expertise and solutions.
- Ensure complete customer satisfaction.
- Enforce company policies as outlined in handbooks, handouts, and the company portal.
- Provide after-hours emergency response as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
