Project Manager, Application & Delivery

Upperline Health•Nashville, TN

About The Position

Upperline Health is seeking a Project Manager, Application & Delivery to own technology delivery from stakeholder requirements through deployment of working software. The role partners with product, engineering, clinical stakeholders, and data teams, with work visible to departmental and executive leadership and direct impact on the business and patients. The Project Manager owns product backlog prioritization and scope decisions; gathers, analyzes, and documents business and functional requirements; translates healthcare needs into technical specifications; and creates user stories, process flows, and supporting documentation. The role leads delivery for one or two Agile teams, facilitates Agile ceremonies, removes blockers, tracks delivery and metrics, and drives continuous improvement. It also owns UAT planning and execution and makes the go/no-go readiness decision before deployment. The Project Manager reports project status, risks, and delivery metrics to leadership and serves as the primary contact for questions about team work and progress.

Requirements

5–7+ years of combined experience as a Business Analyst, Scrum Master, Product Owner, or Delivery Manager in IT or product teams.
Healthcare experience required.
Track record of translating ambiguous business needs into technical deliverables with limited oversight.
Experience facilitating Agile ceremonies and owning a backlog.
Solid understanding of the software development life cycle (SDLC) and Agile methodologies, including Scrum and Kanban.
Ability to work autonomously and switch contexts across requirements gathering, unblocking engineers, and communicating delivery delays to leadership.
Strong communication and organizational skills.
Bachelor’s degree in Business, Information Systems, or a related field, or equivalent experience.

Nice To Haves

Deep familiarity with clinical workflows, EMRs, healthcare operations, or value-based care.
SQL experience.
Azure DevOps and Atlassian Suite (Jira, Confluence) experience.
Scrum Master certification (CSM or equivalent), PMI-ACP, or PMP.

Responsibilities

Own backlog prioritization and scope tradeoffs.
Gather, analyze, and document business and functional requirements with stakeholders, translating healthcare business needs into technical specifications.
Write user stories, process flows, and supporting documentation for engineering teams.
Conduct gap analyses and recommend scalable process improvements.
Own UAT planning and execution and make the final go/no-go readiness decision before deployment.
Lead delivery for one or two Agile teams and run standups, sprint planning, retrospectives, and demos.
Own end-to-end delivery outcomes, remove blockers, and escalate or negotiate on behalf of the team as needed.
Coach engineers and stakeholders on Agile principles and improve team practices.
Track sprint progress, velocity, and deliverables using Jira or Azure DevOps.
Drive continuous improvement through retrospectives and direct feedback.
Prepare and present project status, risks, and delivery metrics to departmental and executive leadership.
Serve as the primary point of contact for stakeholders and leadership seeking updates on team work.
Perform other duties as assigned by management.