Manager, Delivery Project Manager

Vizient•Chicago, IL

About The Position

The Manager, Delivery Project Manager leads and develops a team of Delivery Project Managers, building project management capability and supporting consistent, high-quality delivery across assigned engagements. The role oversees project execution and portfolio health through goals, metrics, delivery routines, operational insights, delivery reviews, and reporting. It coaches Project Managers on planning, timelines, risks and issues, dependencies, stakeholder communications, and project documentation, while partnering with delivery leaders and account teams to meet client commitments. The position builds relationships with internal leaders and client stakeholders, facilitates governance reviews, and communicates project status, risks, dependencies, and performance insights. It implements delivery governance, standards, reporting, and measures; promotes continuous improvement; and uses business insights and AI-enabled tools to improve productivity, quality, and decision-making. AI-generated outputs must be reviewed for accuracy, relevance, quality, and business alignment.

Responsibilities

Lead, coach, and develop a team of Delivery Project Managers by setting clear expectations, reinforcing accountability, and building project management capability.
Use goals, metrics, delivery routines, and operational insights to monitor project execution, identify risks, address performance gaps, and support high-quality delivery.
Equip Project Managers to communicate priorities, manage stakeholder expectations, navigate change, support employee transition, and apply timely, fair, and specific feedback.
Coach Project Managers on project planning, timeline management, risk and issue escalation, dependency tracking, stakeholder updates, and quality project documentation.
Monitor portfolio health through performance metrics, delivery reviews, and operational reporting; identify trends, mitigate risks, and improve execution.
Partner with Lead Project Managers, Account Management, and Delivery leaders to ensure successful delivery of client commitments across multiple engagements.
Champion continuous improvement initiatives that strengthen delivery processes, operational consistency, and project management capabilities.
Build collaborative relationships with internal leaders and client stakeholders to align priorities, resolve challenges, and support successful delivery outcomes.
Facilitate governance reviews and communicate project status, risks, dependencies, and performance insights to leadership.
Identify opportunities to improve contract utilization, operational efficiency, and client value realization.
Implement governance processes, project standards, reporting, and performance measures established by Delivery leadership.
Use business insights, operational metrics, and AI-enabled tools to improve team productivity, delivery quality, and decision-making.
Integrate AI-enabled tools into team operations, identify efficiency opportunities, and ensure AI-generated outputs are reviewed for accuracy, relevance, quality, and business alignment.
Support strategic initiatives that enhance project management capabilities, organizational effectiveness, and delivery excellence.