Manager, Delivery Project Manager

Vizient•Chicago, IL

About The Position

The Manager, Delivery Project Manager leads and develops a team of Delivery Project Managers, building project management capability and promoting accountability and consistent delivery aligned with business priorities, delivery standards, and client outcomes. The role monitors project execution and portfolio health using goals, metrics, delivery reviews, and operational reporting to identify risks, address performance gaps, and improve delivery quality. The manager coaches Project Managers on planning, timeline management, risk and issue escalation, dependency tracking, stakeholder communications, and project documentation. They partner with Lead Project Managers, Account Management, Delivery leaders, internal leaders, and client stakeholders to support successful delivery across engagements, align priorities, resolve challenges, and communicate project performance. The position also implements governance, standards, reporting, and performance measures; champions continuous improvement; and supports strategic initiatives that strengthen project management and organizational effectiveness. It uses business insights, operational metrics, and AI-enabled tools to improve productivity, delivery quality, and decision-making, while ensuring AI-generated outputs are reviewed for accuracy, relevance, quality, and business alignment.

Responsibilities

Lead, coach, and develop a team of Delivery Project Managers by setting expectations, reinforcing accountability, and building project management capability.
Monitor project execution using goals, metrics, delivery routines, and operational insights; identify risks, address performance gaps, and support consistent, high-quality delivery.
Equip Project Managers to communicate priorities, manage stakeholder expectations, navigate change, support employee transition, and provide timely, fair, and specific feedback.
Coach Project Managers on project planning, timeline management, risk and issue escalation, dependency tracking, stakeholder updates, and quality project documentation.
Monitor portfolio health through performance metrics, delivery reviews, and operational reporting; identify trends, mitigate risks, and improve execution.
Partner with Lead Project Managers, Account Management, and Delivery leaders to deliver client commitments across multiple engagements.
Champion continuous improvement initiatives that strengthen delivery processes, operational consistency, and project management capabilities.
Build relationships with internal leaders and client stakeholders to align priorities, resolve challenges, and support successful delivery outcomes.
Facilitate governance reviews and communicate project status, risks, dependencies, and performance insights to leadership.
Identify opportunities to improve contract utilization, operational efficiency, and client value realization.
Implement governance processes, project standards, reporting, and performance measures established by Delivery leadership.
Use business insights, operational metrics, and AI-enabled tools to improve team productivity, delivery quality, and decision-making.
Integrate AI-enabled tools into team operations, identify efficiency opportunities, and ensure AI-generated outputs are reviewed for accuracy, relevance, quality, and business alignment.
Support strategic initiatives that enhance project management capabilities, organizational effectiveness, and delivery excellence.