Project Manager Analytics Specialist II- Lean Process Improvement

City of Detroit•Michigan, MI

9d•Onsite

About The Position

The Project Manager & Analytics Specialist II supports initiatives established by department or division leaders and manages projects or programs from development through completion. The role applies advanced data analytics to strategy, planning, organizational effectiveness, and process improvement efforts, including collecting, producing, analyzing, and disseminating data. It works with internal customers and managers to identify opportunities for reorganization and develop and implement initiatives based on research. The position reports to a department or division leader. This is the mid-level classification, in which employees may serve as subject matter experts or take on leadership responsibilities across a wide range of assignments. Work may affect City-wide initiatives and involve diverse individuals and groups. The position requires detailed knowledge of project management and broad understanding of change management, with work performed under supervision that may range from close to cursory depending on experience and level. The work is sedentary and typically involves computer terminals and technology, with brief periods of walking, standing, or bending. Some assignments may require travel to and attendance at meetings or conferences away from the work site. Work is performed in a comfortable office environment with no significant hazards.

Requirements

Bachelor's degree in data analytics, project management, business, management, organizational development, or a related field; equivalent combinations of education and experience may be substituted.
Three to four years of project management or data analytics experience for the Project Manager & Analytics Specialist II level.
Knowledge of strategic planning, resource allocation, and human resources modeling principles.
Knowledge of information technology, project management tools and software, and project management methods and procedures.
Knowledge of laws, policies, regulations, labor contracts, and methods governing public-sector processes and relevant service areas.
Understanding of data development and data analytics processes.
Understanding of and ability to apply Lean Six Sigma process improvement methods.
Skills in analysis, change management, data analysis, communication, information gathering and organization, project and time management, organizational development, quality management, process improvement, problem solving, teamwork, and attention to detail.
Ability to manage multiple priorities, communicate effectively, build working relationships, organize work, and achieve goals with resourcefulness and minimal supervision.
Ability to stay current with best practices and legal requirements.
Applicants may be required to demonstrate proficiency with Microsoft Office, including Word and Excel, and may be required to take written tests or work simulations covering other relevant skills, mathematics, writing, grammar, or reading comprehension.
A valid government-issued identification is required at hire.
Applicants may be subject to background and criminal checks.

Nice To Haves

Lean Six Sigma certification is preferred.
Knowledge of Tableau is preferred.
Knowledge of Smartsheet is preferred.
Employees are expected to remain current in project management best practices and may be required to participate in continuing education and training opportunities.

Responsibilities

Analyze data from varied database sources and formats for research, systems, and report design.
Help stakeholders understand reports, outputs, and operational interfaces, advise them on their use, and identify ways to improve functionality.
Assist with implementing organizational goals, initiatives, and plans.
Develop and implement initiatives to improve work processes.
Promote fact-based decision-making throughout the organization.
Drive process improvement initiatives, including automation of processes and tools used to improve reporting capability and efficiency.
Investigate and analyze complex proposed reorganizations of City departments.
Manage project development and execution from inception to closure.
Present analytical results concisely and effectively to encourage adoption.
Produce summary reports, outputs, and operational interfaces that communicate research findings to stakeholders.
Recommend ways to improve business results, operational efficiency, and system experiences based on in-depth analysis.
Provide supporting information to substantiate research findings.
Apply data management best practices and quality standards, including advanced data management activities such as acquisitions, reorganizations, and advanced data setup.
Track and report project milestones and status to project sponsors.
Work with the department or division leader to manage change control and maintain consistency and alignment across the department.