All Programs - Project Coordinator
Talent Acquisition•Pasadena, CA
•$24 - $28
About The Position
The Project Coordinator supports the Energy Efficiency Program Delivery team by ensuring information is accurate, files are maintained and regularly reviewed, and business contacts receive ongoing communication. The role also manages customer grant processing, informs energy advisors about expiring grants and applications, and assists customers and clients.
Requirements
- High school diploma or equivalent.
- 1–3 years of previous office experience.
- Strong customer service and communication skills.
- Ability to handle a wide variety of work in a fast-paced environment.
- Detail-oriented, organized, self-starting, and able to prioritize workload.
- Ability to identify and resolve project application issues with customers and trade allies.
- Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
- Strong data-entry skills for tracking systems and databases.
- Ability to communicate effectively, verbally and in writing, with customers, clients, and employees.
- Ability to analyze and interpret data and solve practical problems.
- Commitment to diversity and inclusion.
- Reliable transportation.
- Valid driver’s license.
- Willingness to travel up to 5%.
Responsibilities
- Coordinate with Energy Advisors on file and paperwork organization, data entry, and communication with business contacts.
- Help customers understand program participation and project incentives, and coordinate paperwork and applications.
- Accurately maintain, update, and add entries to program databases, contacting clients and trade allies when needed.
- Organize and maintain project files.
- Maintain and update program spreadsheets for project tracking and work scheduling.
- Help trade allies and customers access accurate information and marketing materials about energy efficiency incentives.
- Assist with customer service, scheduling, and other issues as needed.
- Answer telephone calls and assist with mailing materials when needed.
- Follow up with customers or Trade Allies to obtain information for incomplete applications.
- Review project applications and documentation for completeness and compliance with program rules and requirements.
- Communicate incentive changes and disqualifications to customers and Trade Allies.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Retirement benefits
- Paid time off
- Paid holidays
- Other company-sponsored benefits and programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
