Coordinator, Programs

Preferred Travel Group • Newport Beach, CA

2d • Hybrid

About The Position

The Coordinator, Programs provides administrative, operational, and project support across Preferred Travel Group’s Alliance Partnerships, Quality Assurance, and Preferred Golf programs. The role coordinates program activities and communications, maintains accurate records, and supports the execution of initiatives in a fast-paced environment. It works closely with leadership, member hotels, partners, vendors, auditors, regional teams, and internal stakeholders.

The coordinator helps keep activities, records, communications, and deadlines organized; builds productive working relationships; identifies issues early; and provides accurate, timely information to support compliance, informed decisions, and effective program execution. The position is based on an in-office philosophy requiring associates to work in the office at least three days per week, with flexible remote work for the remaining time. This expectation may evolve with business needs.

The stated compensation range is $25–$30.29 per hour. Actual compensation depends on factors including candidate experience and expertise.

Requirements

• Demonstrated administrative or program coordination experience in a fast-paced, deadline-driven environment.
• Excellent written and verbal communication skills, with the ability to work effectively with leadership, hotels, partners, vendors, and cross-functional teams.
• Strong organization, prioritization, and multitasking skills, including the ability to manage multiple projects and deadlines simultaneously.
• Exceptional attention to detail and a consistent commitment to accurate records, data, billing, and communications.
• Ability to work independently, exercise sound judgment, identify concerns, and maintain confidentiality.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint, including pivot tables, VLOOKUP, and mail merge.
• Practical project-management skills and a collaborative, service-oriented approach.

Nice To Haves

• Experience supporting hospitality, hotel membership, quality assurance, partnership, sponsorship, or golf programs.
• Experience with SharePoint, CRM platforms, internal portals, or program databases.
• Experience coordinating inspections, compliance requirements, training, events, marketing campaigns, or partner onboarding.

Responsibilities

• Coordinate Quality Assurance inspections, compliance activities, schedules, follow-up actions, training sessions, and communications with hotels, auditors, regional teams, and internal stakeholders.
• Track program requirements, action plans, deadlines, agreements, sponsorship commitments, deliverables, milestones, payments, and other outstanding items.
• Maintain accurate records, standards, procedures, participant data, resource libraries, internal portals, databases, CRM information, and reporting across assigned programs.
• Monitor shared inboxes and respond promptly and professionally to routine inquiries from associates, hotels, partners, and vendors.
• Process invoices, track payments, review billing for accuracy, and maintain supporting documentation.
• Coordinate Alliance Partner and Preferred Golf onboarding, engagement, marketing initiatives, educational programs, events, newsletters, and promotional campaigns.
• Prepare meeting materials, presentations, executive summaries, status updates, performance reports, and trend analyses for leadership.
• Support special projects, continuous improvement efforts, and cross-functional initiatives that strengthen program effectiveness and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed