Coordinator, Programs

Preferred Travel Group • Newport Beach, CA

1d • $25 - $30 • Hybrid

About The Position

Preferred Travel Group is seeking a highly organized and proactive Program Coordinator to provide administrative, operational, and project support across Alliance Partnerships, Quality Assurance, and Preferred Golf programs. The role works with leadership, member hotels, partners, vendors, and internal teams to coordinate program activities, maintain accurate records, support communications, and help execute key initiatives in a fast-paced environment.

The successful candidate keeps activities, records, communications, and deadlines organized and moving forward; builds productive relationships with stakeholders; identifies issues early; and provides accurate, timely information to support compliance, informed decisions, and effective program execution. This role follows an in-office philosophy, with associates expected to work in the office at least three days per week; this expectation may change with business needs.

Requirements

• Demonstrated administrative or program coordination experience in a fast-paced, deadline-driven environment.
• Excellent written and verbal communication skills, with the ability to work effectively with leadership, hotels, partners, vendors, and cross-functional teams.
• Strong organization, prioritization, and multitasking skills, including the ability to manage multiple projects and deadlines simultaneously.
• Exceptional attention to detail and commitment to accurate records, data, billing, and communications.
• Ability to work independently, exercise sound judgment, identify concerns, and maintain confidentiality.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint, including pivot tables, VLOOKUP, and mail merge.
• Practical project-management skills and a collaborative, service-oriented approach.

Nice To Haves

• Experience supporting hospitality, hotel membership, quality assurance, partnership, sponsorship, or golf programs.
• Experience with SharePoint, CRM platforms, internal portals, or program databases.
• Experience coordinating inspections, compliance requirements, training, events, marketing campaigns, or partner onboarding.

Responsibilities

• Coordinate Quality Assurance inspections, compliance activities, schedules, follow-up actions, training sessions, and communications with hotels, auditors, regional teams, and internal stakeholders.
• Track program requirements, action plans, deadlines, agreements, sponsorship commitments, deliverables, milestones, payments, and other outstanding items.
• Maintain records, standards, procedures, participant data, resource libraries, internal portals, databases, CRM information, and reporting across assigned programs.
• Monitor shared inboxes and provide timely, professional responses to routine inquiries from associates, hotels, partners, and vendors.
• Process invoices, track payments, review billing for accuracy, and maintain supporting documentation.
• Coordinate Alliance Partner and Preferred Golf onboarding, engagement, marketing initiatives, educational programs, events, newsletters, and promotional campaigns.
• Prepare meeting materials, presentations, executive summaries, status updates, performance reports, and trend analyses for leadership.
• Support special projects, continuous improvement efforts, and cross-functional initiatives that strengthen program effectiveness and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed