Coordinator, Programs
About The Position
Preferred Travel Group is seeking a highly organized and proactive Program Coordinator to provide administrative, operational, and project support across its Alliance Partnerships, Quality Assurance, and Preferred Golf programs. The role works with leadership, member hotels, partners, vendors, and internal teams to coordinate program activities, maintain records, support communications, and help execute initiatives in a fast-paced environment. Success involves keeping activities, records, communications, and deadlines on track; building productive stakeholder relationships; identifying issues early; and providing accurate, timely information that supports compliance and program execution. The role is based on an in-office philosophy requiring associates to work in the office at least three days per week, with flexible remote work. This expectation may change in accordance with business needs. Compensation is $25 to $32.20 per hour, with the actual rate determined by factors including the candidate’s experience and expertise.
Requirements
- Demonstrated administrative or program coordination experience in a fast-paced, deadline-driven environment.
- Excellent written and verbal communication skills and the ability to work effectively with leadership, hotels, partners, vendors, and cross-functional teams.
- Strong organization, prioritization, and multitasking skills, including the ability to manage multiple projects and deadlines simultaneously.
- Exceptional attention to detail and a commitment to accurate records, data, billing, and communications.
- Ability to work independently, exercise sound judgment, identify concerns, and maintain confidentiality.
- Strong proficiency in Microsoft Excel, Word, and PowerPoint, including pivot tables, VLOOKUP, and mail merge.
- Practical project-management skills and a collaborative, service-oriented approach.
Nice To Haves
- Experience supporting hospitality, hotel membership, quality assurance, partnership, sponsorship, or golf programs.
- Experience with SharePoint, CRM platforms, internal portals, or program databases.
- Experience coordinating inspections, compliance requirements, training, events, marketing campaigns, or partner onboarding.
Responsibilities
- Coordinate Quality Assurance inspections, compliance activities, schedules, follow-up actions, training sessions, and communications with hotels, auditors, regional teams, and internal stakeholders.
- Track program requirements, action plans, deadlines, agreements, sponsorship commitments, deliverables, milestones, payments, and outstanding items.
- Maintain accurate records, standards, procedures, participant data, resource libraries, internal portals, databases, CRM information, and reporting across assigned programs.
- Monitor shared inboxes and provide timely, professional responses to routine inquiries from associates, hotels, partners, and vendors.
- Process invoices, track payments, review billing for accuracy, and maintain supporting documentation.
- Coordinate Alliance Partner and Preferred Golf onboarding, engagement, marketing initiatives, educational programs, events, newsletters, and promotional campaigns.
- Prepare meeting materials, presentations, executive summaries, status updates, performance reports, and trend analyses for leadership.
- Support special projects, continuous improvement efforts, and cross-functional initiatives that strengthen program effectiveness and operational efficiency.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
