Project Coordinator

Terracon•Phoenix, AZ

18d

About The Position

The Project Coordinator provides project delivery support, including document control and administration, project tracking, quality and consistency, and drafting communications to support a strong client experience. The role coordinates documentation processes and systems, tracks project status and milestones, and partners with financial analysts, accountants, project teams, and local offices to support proposals, budgets, schedules, billing, work in progress, invoicing, and accounts receivable. It also supports client communications, project reporting, change orders, resource coordination, and compliance with client requirements and management policies. The position provides document control according to established processes and quality standards, coordinates project delivery across multiple assignments, and helps maintain project and client information in internal and external systems, including TerraNet, CRM, and Compass. Other engineering support tasks may include preparing drawings and directives for proposed boring and test pit locations, preparing logs, coordinating drilling, and classifying soil and rock samples, as directed. The role also promotes and provides training and coaching on client programs, systems, and Compass.

Requirements

High school diploma.
Minimum of 4 years of related experience.
Fluency in Microsoft Office applications.
A valid driver's license with an acceptable violation history may be required.

Nice To Haves

Associate or bachelor's degree in a related field.
Experience with gINT Geotechnical software and AutoCAD LT, if applicable.

Responsibilities

Coordinate document processes and systems to ensure project and client documentation is controlled, available, tracked, and routed according to internal processes and client protocols.
Collaborate with local offices and operations to complete project document compliance in line with scope, schedule, quality standards, and project requirements.
Partner with financial analysts, accountants, and project teams to review, track, and update proposal and project status, milestones, billing, budgets, timelines, and schedules.
Support management of project Work in Progress (WIP), invoicing, and Accounts Receivable (AR).
Draft reports, templates, proposals, fee estimates, change orders, communications, and other project documentation.
Update systems, including TerraNet and CRM, with project and client information, requirements, templates, communications, and key contacts.
Assist with project delivery across cost, schedule, quality, information, and contracts on multiple project assignments.
Work with clients to access and use external systems when applicable and required.
Schedule and communicate with clients regarding project report status, delivery schedules, and system access.
Receive, process, and forward client opportunities and requests for proposals and task orders to offices; coordinate responses, clarify client requirements, and follow up as needed.
Maintain spreadsheets or other tracking systems for proposal and project status, timelines, deliverable dates, milestones, and financial data.
Work with offices to ensure client-specific requirements are understood and followed, and coordinate change order requests for timely delivery and approval.
Support proposal and project registration setup, program manuals or related documents, client communication plans, and project or program resource management and assignments.
Schedule and coordinate utility locating services and clearances as needed for projects.
Perform engineering support tasks as directed, including developing drawings and directives for proposed boring and test pit locations and plans, preparing boring and test pit logs, coordinating drilling, and classifying soil and rock samples in the field.
Promote and provide training and coaching to Operations on Terracon client programs and systems.
Maintain and update project- or program-level Compass, as applicable, and train and coach operational project managers and team members on its use and applicability.
Work with Terracon Client Service Managers and/or Client Service Specialists to incorporate and advance the use of Compass internally and externally.
Follow safety rules, guidelines, and standards for all projects.