Project Coordinator - Street Lighting

Puget Sound Energy•Bothell, WA

2d•$72,700 - $103,300

About The Position

Puget Sound Energy’s Street Light Maintenance team is hiring a Project Coordinator to process customer-reported street light outages and repair requests. The role uses internal tools to research street light records, drive reported issues toward resolution, and provide external customers with updates by phone and in writing. Working directly under one or multiple project managers, the Project Coordinator coordinates project-oriented work, including status reporting, financials, scheduling, and project stability. The position helps ensure that project goals and objectives are achieved within agreed time, scope, and resource requirements. It coordinates work performed by project management staff and internal customers or partners by defining requirements and conducting feasibility and needs or impact assessments. The role also supports communications and change or process management related to project outcomes across the organization. Employees are expected to follow applicable safety compliance standards and promote a culture of total safety, conduct business honestly and ethically in accordance with PSE’s core values and Code of Conduct, and meet regulatory compliance obligations. Specific work arrangements will be discussed during the interview process.

Requirements

Two-year associate degree or higher in engineering or a related discipline, or an equivalent combination of education and experience.
At least two years of relevant work experience.
Strong written and verbal communication skills and ability to work as part of a team.
Basic knowledge of cost estimating and scheduling concepts.
Knowledge of utility methods, techniques, and procedures involved in budgeting, procurement, and contract administration.
Ability to make decisions independently, influence others, and resolve issues.
Customer-oriented, positive and team-oriented attitude, flexibility, understanding of the business issues driving project needs, and solid work ethic.

Nice To Haves

Bachelor’s degree in engineering, construction management, project management, or a related discipline.
Experience managing non-complex projects or programs.
Project management training.
Strong communication and presentation skills, including ability to build agreement between divergent points of view.
Ability to write clear, concise, and direct narratives and reports.
Strong analytical, problem-solving, and conceptual skills for one or multiple technical areas.
Strong negotiating and critical thinking skills.
Advanced project management training and project management or construction management certification from an accredited institution, such as PMI or a college.

Responsibilities

Under the general direction of a project manager, provide oversight and direction to team members.
Facilitate communication between the project manager, service providers, and internal customers, including technical support as directed.
Review and support coordination of project documentation, technical memoranda, design plans, specifications, and other project materials; manage specific project tasks as directed by the project manager.
Handle customer concerns and work with appropriate parties to resolve them.
Facilitate technical assistance for internal and external customers in support of project managers or senior project managers.
Apply basic project management concepts and practices.
Track project milestones and deliverables and report project and program progress as directed.
Support emergency response work as requested.
Perform other duties as assigned.
Process customer-reported street light outages and repair requests, research street light records using internal tools, and drive issues toward resolution.
Provide external customers with written and phone updates.
Coordinate project status reporting, financials, scheduling, and project stability; help ensure work meets agreed time, scope, and resource requirements.
Define project requirements and perform feasibility and needs or impact assessments with project staff and internal customers or partners.
Coordinate communications and change or process management related to project outcomes.