Project Coordinator

Mirion•Florham Park, NJ

29d

About The Position

The Project Coordinator (TEMP) supports Commercial Operations by maintaining customer and account data, coordinating new account setup and eCommerce onboarding, assisting with order processing activities, and facilitating cross-functional communication. This role partners with Sales, Customer Service, Finance, Operations, IT, Logistics, and eCommerce teams to ensure accurate data, efficient onboarding, and timely execution of commercial processes. Assignment duration: 6-12 months.

Requirements

Associate degree with 1-3 years of experience in project coordination, commercial operations, sales operations, customer service, data administration, order management, or a related business function preferred.
Experience with customer onboarding, account setup, master data maintenance, or eCommerce operations preferred.
Experience using ERP, CRM, workflow, ticketing, or eCommerce systems preferred.
Strong attention to detail and commitment to data accuracy.
Ability to manage multiple priorities, coordinate activities, and follow through on open items.
Excellent written and verbal communication skills.
Knowledge of customer setup, master data management, onboarding, or order management processes preferred.
Strong problem-solving and issue-resolution skills.
Proficiency in Microsoft Office, particularly Excel; experience with Salesforce, D365, Visual, or similar systems preferred.
Customer-focused approach with strong cross-functional collaboration skills.

Responsibilities

Maintain and validate customer, distributor, account, bill-to, ship-to, and contact master data.
Identify and resolve data discrepancies by partnering with cross-functional teams.
Support data quality, standardization, and process improvement initiatives.
Maintain account setup documentation, tracking logs, and status updates.
Follow established approval and escalation procedures for master data changes.
Coordinate customer and distributor account creation, ensuring required documentation and approvals are completed.
Support eCommerce onboarding activities, including customer setup, access requests, testing coordination, and readiness tracking.
Serve as a point of contact for onboarding inquiries, status updates, and issue resolution.
Collaborate with internal teams to ensure accurate and timely customer onboarding.
Assist with order entry, updates, documentation review, and transaction follow-up.
Review orders for completeness and route issues for resolution as needed.
Communicate order status and outstanding requirements to internal stakeholders.
Support the resolution of order holds and customer setup dependencies.
Act as a liaison among Commercial Operations and key business functions to facilitate communication and issue resolution.
Track open items, coordinate follow-up activities, and provide timely status updates.
Escalate delays or issues through established channels.
Support process improvement, reporting, system enhancement, and data quality initiatives.
Promote accuracy, accountability, collaboration, and customer service excellence.