CRU Project Coordinator

Freeman Health System

About The Position

The Project Coordinator is a grant-funded position responsible for coordinating, overseeing, and providing operational support to Community Response Unit (CRU) teams through the Ozark Center. The role serves as a liaison among CRU teams, law enforcement agencies, healthcare providers, and community organizations to support collaboration and service delivery. It monitors training compliance, supports workforce development, promotes proficiency with the Unite Us platform, and advances practices that strengthen coordinated community care and crisis response services. The Project Coordinator reports to and is under the administration of the Director of Urgent Care Services for program-specific supervision. The role is performed in a normal office environment and includes routine travel to partner agencies, community organizations, and service locations. It involves frequent interaction with healthcare professionals, law enforcement personnel, community partners, and CRU staff, and may require irregular hours and flexible scheduling for meetings, training, or stakeholder engagements. A TB test is required upon hire. The listed responsibilities describe the general nature and level of work and are not a comprehensive inventory of all duties or qualifications. Other duties may be assigned.

Requirements

A TB test is required upon hire.
Ability to work under stressful conditions and irregular hours.
Ability to meet the physical demands of the role, including prolonged sitting, frequent standing, bending and stooping, and occasional lifting up to 25 pounds.
Normal range of hearing and manual dexterity sufficient to operate a keyboard, telephone, photocopier, calculator, and other office equipment.

Responsibilities

Provide coordination and operational support for CRU teams across the service area.
Promote effective communication and coordinated response strategies among Network Partner organizations.
Monitor team performance, workflow effectiveness, and compliance with established policies, procedures, and program standards.
Support CRU teams in addressing operational challenges and improving service delivery.
Help identify service gaps and opportunities for program improvement.
Develop and maintain collaborative relationships with law enforcement agencies and public safety partners.
Build relationships with community organizations, healthcare providers, schools, social service agencies, and other stakeholders regarding response and medication-assisted treatment options.
Ensure CRU team members are trained and competent, including in use of the Unite Us platform.
Monitor Unite Us platform utilization and promote compliance with established workflows and documentation standards.
Coordinate with United Way regarding social referrals.
Prepare reports and presentations for leadership and funding partners about program performance and Network Partner activities.