CRU Data Analyst

Freeman Health System

About The Position

The Data Analyst collects, manages, analyzes, and reports data related to the Community Response Unit (CRU) and its community opioid response program. The position supports program evaluation, quality improvement, compliance, and strategic decision-making by developing data reports, dashboards, performance measures, and outcome analyses. The Data Analyst works closely with CRU leadership, clinical and community teams, grant and funding administrators, healthcare partners, and external stakeholders to support accurate reporting and measurement of program outcomes. The role helps demonstrate the impact of funded activities, identify trends, and support evidence-based improvements to services addressing substance use disorder, behavioral health needs, and social determinants of health. The position reports to and is under the program-specific supervision of the Director of Urgent Care Services.

Responsibilities

  • Collect, validate, and maintain program data from multiple internal and external sources.
  • Ensure the accuracy, completeness, and integrity of databases related to program goals.
  • Develop and maintain data collection tools and processes that support funding reporting requirements.
  • Analyze program performance, utilization, outcomes, and trends related to CRU and opioid initiatives.
  • Generate monthly, quarterly, annual, and ad hoc reports for leadership, funding agencies, and community stakeholders.
  • Create dashboards, scorecards, and visualizations to support operational and strategic decision-making.
  • Develop and monitor key performance indicators (KPIs) and outcome measures.
  • Support continuous quality improvement initiatives through data-driven recommendations.
  • Assist departments in identifying measurable goals and performance benchmarks.
  • Assist with data management and reporting within Unite Us and other electronic systems utilized by the CRU program.
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