Project Coordinator - Galloup

Galloup•Grand Rapids, MI

20d

About The Position

The Project and Quotations Coordinator plans and oversees projects across the Galloup division, helping ensure they are completed on time and to stakeholders’ satisfaction. The position also backs up the Quotations team and coordinates logistics scheduling, including delivery and pickup planning, to support customer commitments and project timelines. The coordinator tracks, forecasts, and reports project progress, metrics, and challenges, and communicates with stakeholders about project issues, decisions, and progress. The role supports goals for customer satisfaction, team member performance, quality, and safety.

Requirements

At least 3 years’ experience in project coordination, logistics coordination, sales, or related fields.
High school diploma or GED.
Excellent report-writing skills and proficiency in Microsoft Office.
Excellent work ethic and good verbal and written communication skills.
Ability to lead projects of various sizes.
Ability to work cross-functionally and handle multiple projects in a fast-paced environment.
Ability to communicate well with all organizational levels and with customers.
Ability to see, talk, and hear.
Ability to sit for 8 hours a day.

Nice To Haves

5 years’ experience in project coordination.
Experience using project management software.
Bachelor’s degree in business or a related field.
Knowledge of Smartsheets or MS Project.

Responsibilities

Identify the goals and requirements of each project.
Collect, enter, and maintain project startup information in the CRM.
Develop project strategy plans.
Coordinate truck delivery and pickup schedules.
Schedule and coordinate logistics for project deliveries, pickups, and material movement to support customer timelines.
Maintain project timeframes, objectives, communications, and status updates in the CRM.
Create and maintain open quote tracking in the CRM, including follow-up activity and documentation.
Provide backup support for the Quotations team, including quote entry, follow-up, documentation, and coordination as needed.
Manage project documentation, reports, pricing records, and related customer or internal communications in the CRM.
Verify data and analyze it to guide the project.
Track, forecast, and report on project progress, including metrics and challenges.
Work with Sales, Quotations, and Operations to implement and manage changes to ensure project goals are met.
Produce accurate and timely project-status reporting throughout the project life cycle.
Meet with stakeholders regarding project issues, decisions, and progress.
Use the CRM as the central system for project and quotation coordination, tracking, documentation, and associate communication.
Host start, mid-project, and post-mortem meetings to review projects and assess strengths and areas for improvement.
Ensure goals are met for customer satisfaction, safety, quality, and team member performance.
Manage and track product returns.
Perform other duties and projects as assigned.