Project Coordinator

Terracon•Lufkin, TX

25d

About The Position

The Project Coordinator provides project delivery support, including document control and administration, project tracking, project quality and consistency, and drafting communications to support a strong client experience. The role supports multiple project assignments and works with financial analysts, accountants, project teams, local offices, operations, and clients to coordinate project documentation, proposals, budgets, schedules, billing, invoicing, and deliverables. The position also coordinates client communications and opportunities, maintains project and client information in systems such as TerraNet and CRM, and supports the use of Compass. Additional engineering support tasks may include developing drawings and directives for proposed boring and test pit locations, preparing boring and test pit logs, coordinating drilling, and classifying soil and rock samples, as directed.

Requirements

High school diploma.
At least 4 years of related experience.
Fluency with Microsoft Office applications.
A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

Associate or bachelor’s degree in a related field.
Experience with gINT Geotechnical software and AutoCAD LT, if applicable.

Responsibilities

Coordinate document processes and systems to ensure project and client documentation is controlled, available, tracked, and routed according to established processes and client protocols.
Partner with financial analysts, accountants, and project teams to review and track proposal and project status, milestones, billing, budgets, timelines, and schedules.
Draft reports, templates, proposals, fee estimates, change orders, communications, and other project documentation.
Update systems, including TerraNet and CRM, with project and client information.
Support management of project Work in Progress (WIP), invoicing, and Accounts Receivable (AR).
Schedule and coordinate utility locating services and clearances as needed for projects.
Perform directed engineering support tasks, including developing drawings and directives for proposed boring and test pit locations and plans, preparing logs, coordinating drilling, and classifying soil and rock samples.
Schedule and communicate with clients about project report status, delivery schedules, and system access.
Coordinate client opportunities and requests for proposals, task orders, and change orders with offices, including clarifying key project and client requirements.
Promote and provide training and coaching to Operations on Terracon client programs and systems.
Assist with project delivery across cost, schedule, quality, information, and contracts for multiple assignments.
Support oversight and tracking of project budgets and schedules and maintain spreadsheets or other systems tracking proposal and project status.
Coordinate proposal and opportunity responses with local offices, including coaching them on client requirements; receive, process, and forward client opportunities and requests to initiate proposal or work authorization processes and follow up as needed.
Assist with updates to TerraNet resource sites and CRM, including client-specific requirements, templates, communications, and key client contacts.
Interact with key client contacts as needed or directed, keep project team members informed of status and delivery issues, and support project/program leadership with client communication plans.
Maintain project status updates, including timelines, deliverable dates, and financial data; communicate and track milestones with project teams.
Work with offices to ensure client-specific requirements are understood and followed and to support timely delivery and approval of change orders.
Support proposal and project registration setup and work with NAM to develop or maintain a Program Manual or related documents.
Support project/program managers with resource management and assignments.
Maintain and update project- or program-level Compass, as applicable, and provide training and coaching on its use and applicability to operational project managers and team members.
Work with Terracon Client Service Managers and/or Client Service Specialists to incorporate and advance the use of Compass internally and externally.
Follow safety rules, guidelines, and standards for all projects and participate in pre-task activities.