Project Coordinator

. Crane Worldwide Logistics . • Houston, TX

29d • Onsite

About The Position

The Project Coordinator will assist in improving, developing, and designing individual project processes and procedures consistent with company goals and objectives. This role involves handling assigned accounts daily, communicating with customers, and promptly addressing escalations. The Project Coordinator will oversee projects for the business according to specific criteria, including a combination of dimensions like length, width, height, or weight exceeding certain thresholds, or cargo value exceeding $1,000,000. The role also requires developing relationships within the Crane Worldwide network to identify needs for truckload and OOG capacity solutions, escalating shipment issues immediately to the customer, and facilitating deviations with management and clients through ongoing communication. Active participation in sharing best practices and organizational skill development is expected. The Project Coordinator will ensure all pre-alerts from origin offices are assembled and completed based on SOP requirements, transmit pre-alerts to the customer for all shipments, and send required reports to customers on a daily, monthly, or quarterly basis. The position is also responsible for managing customer-generated reports and assuring their accuracy. Other duties may be assigned.

Requirements

• Excellent written and verbal communication skills
• Skilled in Heavy Haul equipment and related regulations.
• Strong understanding of US Geography
• Excellent organizational and problem-solving skills
• Proficient in Microsoft Excel
• Works well in a team environment
• Ability to establish positive working relationships and work as a team.
• Ability to effectively communication with all levels of staff and management.
• Ability to motivate employees to work at their very best while creating an environment they look forward to every day.
• Organizational and multitasking skills
• Excellent organizational skills and ability to solve problems quickly and move on.
• Multitasking, problem solving and quick decision making skills.
• Ability to work in a fast paced work environment.
• Ability to organize information into usable reports and graphs.
• Knowledge of federal and state regulations for the transportation of goods by Ground / Air in the US and International Imports & Exports, Department
• Other duties as assigned.

Nice To Haves

• Professional certification may be required in some areas

Responsibilities

• Assists in Improving, developing and designing individual project processes and procedures consistent with company goals and objectives
• Handle assigned accounts daily, communicate with customers, and promptly address escalations
• Oversee projects for the business according to the following criteria: A combination of two or more dimensions: Length: >50 ft Width: >13 ft Height: >13 ft OR weight exceeds 90,000 lbs. Cargo Value exceeds $1,000,000
• Develop relationships within the Crane Worldwide network to uncover needs for truckload and OOG capacity solutions
• Escalate all issues with a shipment immediately to the customer to ensure prompt resolution (which may include nights and weekends)
• Facilitates any deviations with management and Client through ongoing communication.
• Actively participates in the sharing of best practices and organizational skill development.
• Assure that all pre-alerts from origin offices are assembled and completed based on SOP requirements
• Transmit all pre-alerts to the customer for all shipments
• Send all required reports to customers on a daily, monthly or quarterly basis as required
• Responsible for managing customer generated reports and assuring accuracy
• Other duties assigned

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed