Project Coordinator

Jetson Home•Centennial, CO

16d•$65,000 - $73,000•Onsite

About The Position

Jetson is seeking a motivated Project Coordinator to coordinate the end-to-end process for residential heat pump installations, from estimates through post-installation customer follow-up. The role supports Jetson’s mission to accelerate home electrification and reduce fossil-fuel use. It involves coordinating customers, installation teams, warehouse operations, permits, and inspections, while developing efficient processes and supporting a positive customer experience.

Requirements

Proven ability to implement process improvement initiatives.
Strong knowledge of developing project plans that support construction or related tasks.
Strong decision-making and problem-solving skills.
Excellent communication skills and customer service acumen.

Nice To Haves

PMP certification or related training.

Responsibilities

Develop and execute a process for tracking installations, including prospects, customer inquiries, quote questions, and scheduling walkthroughs, installations, and inspections.
Develop and manage the permitting process required for each project.
Maintain and report on scheduled installations, coordinating with installation teams, permits, and inspections.
Coordinate with warehouse and installation teams to allocate the appropriate equipment, materials, and team members to projects.
Create process documentation and training materials for new team members.
Participate in business system selection and configuration to support customer flows and efficient processes.
Receive feedback and monitor the quality of services provided.