Project Coordinator nex - Support Services

MasTec Utility Services•Northlake, TX

2d•Onsite

About The Position

The Project Coordinator is responsible for managing and supporting operational technology assets and user access for field and office teams. This role involves setting up and troubleshooting tablets, phones, and laptops, auditing and maintaining accurate equipment records, managing device inventories, coordinating IT support requests, and ensuring proper equipment handling for terminated employees. The Project Coordinator acts as a critical liaison to ensure seamless technology operations and effective communication across teams.

Requirements

May require the physical and mental ability to work in a stressful environment to meet deadlines and requirements of the customers and management.
Communicates effectively (verbally & in writing) with individuals at all levels, inside and outside the Corporation.
Written and verbal communication & advocacy skills consistent with the ability to present results of ongoing projects & research and engage in persuasive written & verbal interaction with all levels of the business unit.
Analytical & problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions for various situations.
Ability to develop/coordinate cross functional work groups and projects, yielding optimal outcomes.
Ability to apply project planning & implementation and/or continuous improvement principles to affect tangible, positive outcomes.
Promotes an atmosphere conducive to the open exchange of new ideas, and alternatives to orthodox approaches.
Ability to work in a 'team' and/or 'matrixed' structure, supporting multiple clients.
Flexibility & the ability to work with shifting priorities; embrace new/evolving responsibilities.

Nice To Haves

2 or more years of experience.

Responsibilities

Perform initial setup, configuration, and distribution of tablets, mobile phones, and laptops to employees.
Provide technical troubleshooting and support to field and office personnel, ensuring minimal downtime.
Conduct routine audits of equipment assignment forms to verify proper documentation and signatures.
Maintain and update comprehensive device inventory logs to track asset distribution and usage.
Initiate and track IT support tickets related to user access, email accounts, and technical issues.
Coordinate and follow up on the return or reassignment of technology equipment from terminated employees.
Act as a liaison between end-users and the IT department, facilitating efficient resolution of technology-related concerns.
Continuously monitor processes to identify opportunities for operational improvement and propose recommendations to enhance efficiency and effectiveness.