Project Coordinator

MIRACLE RECREATION E•Baton Rouge, LA

13d•Onsite

About The Position

The Project Coordinator serves as a critical liaison between customers, sales, operations, field installation teams, suppliers and subcontractors. This role ensures projects are delivered on time, within budget, and to the exceptional quality standards that define our No Fault brand. This in-office position requires exceptional organization, communication, and follow-through. You’ll serve as the central point of contact between internal teams, distributors and end customers to ensure No Fault athletic and safety surfacing installation projects move smoothly and efficiently.

Requirements

Bachelor’s degree or equivalent practical experience
Strong organizational skills with the ability to manage high project volume
Excellent written and verbal communication
Ability to multitask in a fast-paced environment
Proficiency with project tracking tools, spreadsheets, and standard office software
Comfortable working with technical documents such as drawings and submittals
Professional, proactive, and detail-oriented

Nice To Haves

Experience in project coordination/administration, site development, athletic facilities, playground construction, landscaping or safety surfacing industries

Responsibilities

Oversee various projects, maintaining accurate and up-to-date information for each.
Track project milestones, lead times, and required documentation from start to finish.
Prepare and maintain project schedules, updating stakeholders proactively.
Forecast project timelines and revenue expectations on a monthly basis.
Serve as the primary liaison for distributors, owners, and internal teams.
Respond quickly to emails and phone calls to maintain project momentum.
Send submittments, request engineered drawings, and coordinate shop drawing approvals.
Assist customers with general installation questions and troubleshooting (non-technical guidance only).
Verify all project details prior to shipment, including materials, quantities, and delivery requirements.
Maintain organized digital records for all project documents, correspondence, and approvals.
Review orders upon creation to ensure accuracy and completeness.
Request and track progress, ensuring alignment with project timelines.
Monitor engineering, manufacturing, and shipping lead times, escalating delays when necessary.
Coordinate with internal departments to resolve issues that may impact delivery or project success.
Work closely with engineering teams, understanding their workflows and communication styles.
Collaborate with contractors and field personnel, adapting communication to different personalities and technical backgrounds.
Support the inside sales team with project updates, documentation, and customer follow-up.
Support adherence to company quality standards and project specifications.
Assist in coordinating inspections and project punch-list activities.
Ensure project documentation complies with applicable safety standards, regulations and customer requirements.
Promote a culture of safety and accountability throughout all project activities.