Project Coordinator

AD Mortgage•Troy, MI

29d•Onsite

About The Position

The Project Coordinator – Capital Markets will drive key operational initiatives, bridge tech and secondary marketing workflows, and manage end-to-end process development from inception to execution. This role demands exceptional attention to detail and rigorous, proactive follow-up with cross-functional teams to keep projects on track and eliminate roadblocks. You will lead capital markets project testing, make informed execution decisions, maintain seamless alignment across departments to ensure closed-loop communication.

Requirements

3+ years of project coordination experience
Mortgage industry background required (Secondary Marketing/Capital Markets preferred).
Meticulous attention to detail
Proactive multi-team follow-up
UAT testing
Process mapping
Operational decision-making
Ability to translate complex capital markets concepts and technical IT requirements into clear, actionable language in order to ensure project success.
Ability to hold other teams accountable to deadlines.
Strong verbal and written skills for delivering concise project status reports, risk assessments, decision summaries, and meeting briefings to senior managers.

Responsibilities

Work with leadership to identify areas for improvement with the department workflow and current process and coordinate update from start to finish.
Maintain up-to-date, step-by-step Standard Operating Procedures (SOPs) and training materials for operational teams.
Identify workflow bottlenecks and build structured rollout plans for new operational procedures.
Maintain continuous follow-up with other departments to ensure project deliverables stay on schedule.
Serve as the central hub for open project items, tracking dependencies, action items, and timelines with high precision.
Lead project status meetings, document clear meeting notes, and communicate updates effectively across all stakeholder levels.
Develop detailed user acceptance testing (UAT) scripts for pricing engines, loan origination systems (LOS), and secondary marketing platforms.
Execute rigorous end-to-end testing with meticulous attention to edge cases, logging bugs accurately and verifying fixes before release.
Coordinate integration testing between internal mortgage technology tools and external investor portals.
Evaluate project risks, scope shifts, and timeline impacts to make confident, well-reasoned operational decisions.
Prioritize technical feature requests and bug fixes based on revenue impact, risk exposure, and team efficiency.