Project Coordinator - Clickeze Division

Inpro Career•Muskego, WI

8d•Onsite

About The Position

Inpro is seeking a Project Coordinator to join its Clickeze Sales Team. Based at the company’s World Headquarters in Muskego, Wisconsin, the role uses project management skills to support inside and outside sales representatives throughout the sales process, including quote and bid revisions and order entry. The coordinator handles information about company products, terms, delivery dates, and other data to help maximize sales results. The position works directly with customers to ensure orders are entered correctly and manages customer bids, quotes, orders, and service matters. It also involves collaborating with internal customers, participating in company training, following company policies and procedures, minimizing controllable returns and allowances and change orders, and performing other duties assigned by management. The role is performed with minimal personal supervision and focuses on meeting or exceeding customer expectations.

Requirements

High school diploma or equivalent required.
Demonstrated ability to work as part of a team.
Strong oral and written communication skills.
Ability to handle multiple tasks simultaneously.
Excellent listening and probing skills.
Positive attitude, proactive approach, professionalism, self-management, attention to detail, teamwork, dependability, time management, clear communication, good judgment, and commitment to personal development.
Business and product knowledge.
Knowledge of or experience using CRM, Experlogix, and Macola software.

Nice To Haves

College degree preferred.

Responsibilities

Assist inside and outside sales representatives with the sales process, including quote and bid revisions and order entry.
Work directly with customers to ensure orders are entered correctly.
Manage customer bids, quotes, orders, and customer service matters, including order status, partial shipments, change orders, shipment tracking, and material returns.
Work effectively with internal customers.
Participate in company training programs and apply the skills learned to the job.
Follow company policies and procedures.
Reduce controllable returns and allowances (-01 and -03) and controllable change orders.
Perform related duties assigned by management, including other assigned duties.
Perform assigned duties with minimal personal supervision.
Meet or exceed customer expectations.