Project Coordinator-PRN
About The Position
The Project Coordinator serves as the primary coordinator for behavioral health consultation requests from hospitals, emergency departments, primary care offices, and specialty clinics. The role gathers and verifies patient demographic and clinical information, facilitates virtual pre-screening workflows, and coordinates communication among clinical teams, behavioral health consultants, and therapists. The coordinator supports patient flow and care delivery by assessing situations, collecting relevant information, coordinating patient placement, and helping identify appropriate inpatient psychiatric facilities and treatment resources. The position manages logistics and follow-up for therapists and behavioral health consultants, monitors multiple active cases, collaborates with interdisciplinary partners, tracks workflow progress, identifies barriers, and communicates updates to leadership and clinical stakeholders. It also supports planning, execution, monitoring, and continuous improvement of behavioral health coordination processes and initiatives while providing professional customer service. This is a remote PRN position for Indiana residents. The stated schedule is 12 hours per pay period, when available, with shifts from 7:00 a.m. to 7:30 p.m. or 7:30 p.m. to 7:00 a.m.
Requirements
- Bachelor's degree in a related field or equivalent years of experience.
- 0–3 years of experience.
- Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
- Must be an Indiana resident.
- Clinical license and/or other certifications may be required according to unit or department specialty and patient care policies.
Nice To Haves
- Experience with a matrix organization and complex work environment.
Responsibilities
- Serve as the primary coordinator for behavioral health consultation requests from hospitals, emergency departments, primary care offices, and specialty clinics.
- Gather and verify patient demographic and clinical information to support behavioral health assessments and care coordination.
- Facilitate virtual pre-screening workflows by coordinating communication among clinical teams, behavioral health consultants, and therapists.
- Assess situations, collect relevant information, and make recommendations to support efficient patient flow and care delivery.
- Coordinate patient placement and help identify appropriate inpatient psychiatric facilities and treatment resources when needed.
- Support therapists and behavioral health consultants by managing logistics, prioritizing requests, and ensuring timely follow-up.
- Monitor multiple active cases while aligning patient needs, provider availability, and operational priorities.
- Collaborate with emergency department staff, therapists, ambulatory clinics, primary care teams, specialty practices, and virtual care departments.
- Track workflow progress, identify barriers, and communicate updates to leadership and clinical stakeholders.
- Provide exceptional customer service and maintain professional communication with internal healthcare teams.
- Support planning, execution, monitoring, and continuous improvement of behavioral health coordination processes and initiatives.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
