Project Coordinator

AIR Control Concepts•Seattle, WA

19d•$28 - $32

About The Position

Dorse & Company, an HVAC distributor serving the Pacific Northwest and a member of the AIR Control Concepts family, is seeking a Project Coordinator. The role supports account management services for contractor customers by managing and completing the order management process. The coordinator helps ensure projects meet quality standards and are completed efficiently and on time, while providing customer service and coordinating with internal teams, manufacturers, vendors, and customers. Additional duties may be assigned as needed to support business operations, provided they are reasonable, job-related, and consistent with the position’s scope, level, and classification.

Requirements

Education in business, construction, architecture, or a related field from a college or university; relevant work experience may be considered in lieu of a degree.
At least 2 years of professional experience in project controls or administration within the construction industry.
Strong collaboration and relationship-building skills.
Ability to communicate effectively with internal personnel and external customers.
Ability to work in a high-transaction business and strong multitasking ability.
Problem-solving mindset.
Expertise in Microsoft Office.

Nice To Haves

Experience with Oracle software.
Experience with vendor selection software.
Experience with Bluebeam.

Responsibilities

Develop and maintain product knowledge and order-entry procedures for all products.
Respond to customer inquiries, resolve issues, and help ensure customer satisfaction.
Assist Account Managers in ensuring projects meet quality standards and are completed efficiently and on time.
Order equipment from manufacturers and process returns accurately and efficiently.
Track and communicate project milestones, lead times, and delivery schedules to contractors and internal teams.
Process change orders, verify pricing and scope adjustments, and update project documentation as required.
Coordinate shipping and logistics with manufacturers and customers.
Ensure key information and data are effectively shared and appropriately retained.
Coordinate with stakeholders, including accounting, estimating, Account Managers, customers, and vendors.
Complete project-information workflows and order management.
Attend relevant meetings to support customer orders.
Work with accounting to reconcile invoices and make order corrections.
Participate in team meetings and product training to enhance industry knowledge.
Perform reasonable, job-related additional duties as needed to support business operations.