Program Support Technician (HR): State Farm Correctional Center #00473

Virginia Information Technologies Agency•Goochland, VA
•$38,807 - $54,617•Onsite

About The Position

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases; prepares copies of relevant documentation; maintains files; emails documentation; and answers telephone calls.

Requirements

  • Ability to research and analyze data, reach logical conclusions, and prepare routine reports.
  • Skill in using Microsoft Office, including Word and Excel, to meet office support requirements.
  • Skill in entering data into an automated database other than Microsoft Office.
  • Ability to prioritize work, meet deadlines, and complete tasks in a timely manner.
  • Ability to communicate effectively, orally and in writing, with customers, employees, and others to answer questions and disseminate or explain information courteously.
  • Considerable recent experience providing customer service and administrative support, including word processing, filing, and related duties in a professional office setting.
  • Ability to establish and maintain automated and manual filing systems.

Nice To Haves

  • Skill in using Outlook, Access, and Publisher.
  • Recent experience providing customer service and administrative support in a professional office setting.
  • Recent experience using office equipment, including computers, printers, copiers, and fax machines.

Responsibilities

  • Provide administrative and programmatic support to the department, unit, and agency mission.
  • Update and maintain records, files, and automated databases.
  • Prepare copies of relevant documentation and maintain files.
  • Email documentation and answer telephone calls.
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