Program Support Asst (OA) - Physical Med & Rehab

Veterans Health Administration • Huntington, WV

3d • Onsite

About The Position

This Program Support Assistant position is located at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Hershel "Woody" Williams, VAMC in Physical Medicine & Rehabilitation Service (PM&RS). The primary duties of the Program Support Assistant for PM&RS are to perform and lead a variety of administrative and clerical tasks associated with supporting the clinical admin work within the Service to ensure smooth and efficient functioning of clinical care.

Requirements

• Must be a U.S. Citizen.
• Complete all required steps in the process, including the application, questionnaire, and an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Work is primarily sedentary.
• Work will involve some walking between various offices as well as standing, bending, and lifting of objects (at least 20 lbs.).
• Duties include a significant amount of work that will require viewing large amounts of information on a computer screen, and involve a considerable volume of typing.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable forms of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement.
• Must serve a 1-year probationary period or 2-year trial period.
• One (1) full year of specialized experience equivalent to at least the next lower grade level (GS-6) in the Federal service.
• Specialized experience includes: providing administrative support functions within a healthcare facility; experience with procurement processes; performing automation duties using software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; assisting in the formulation and execution of budget estimates; collecting, compiling and tracking data and information; and researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues.

Nice To Haves

• Administrative position in a clinical setting.

Responsibilities

• Compile, analyze, and track program information using spreadsheets, databases, and internal systems.
• Generate routine and special reports to monitor performance improvement metrics or outcomes.
• Receive, log, review, and route correspondence and documents following established medical center procedures.
• Draft, format, and prepare general correspondence, meeting materials, and program related reports.
• Maintain calendars, schedule meetings, and assist with coordinating logistics for medical center surveyors, site visits, leadership retreats, etc.
• Serve as a liaison and point of contact for internal staff, Veterans, families, vendors, and stakeholders.
• Assist with program compliance, track performance measures, and identify issues requiring administrative intervention.
• Maintain databases, such as Talent Management System (TMS) reports, personnel folders, or document repository and resolve routine technical issues.
• Assist with coordination of computer information needs of new and existing employees.
• Support resource and budget management with attention to accountability and tracking needs.
• Assist with ordering and organization of office supplies and equipment, coordinate support materials for meetings, and provide courteous, professional frontline support.
• Track open action plan activities, document steps taken towards objective, monitor timely deliverables, and follow actions to completion.
• Assist in developing a systematic approach to assessing and improving organizational performance, efficiency, and effectiveness, making improvement recommendations for implementation, and support implementation of process modification or approved policy adjustments.
• Attend meetings as a meeting recorder, coordinate meeting logistics, prepare timely agenda and minutes and deliver effective communication to meeting attendees.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed