Program Support Assistant - OA

Veterans Health Administration • Columbus, OH

13h • Hybrid

About The Position

The incumbent provides administrative and clerical support and assistance to the Chief, Primary Care Service and Assistant Chiefs, Primary Care at the Chalmers P. Wylie VA Ambulatory Care Center, Department of Veterans Affairs, Columbus, Ohio. The role ensures that practices and procedures are consistent with those of the office. Duties include providing typing and clerical assistance for Primary Care Service Line Chief, Primary Care Assistant Chiefs, and other Primary Care leadership members, consultants, residents, therapists, and others as directed. The position is responsible for recording/taking minutes and transcribing information into draft and final form, editing material when necessary. Documents to be prepared or typed in support of the effective functioning of the Primary Care Service include correspondence, minutes of meetings, standard operating procedures, presentations, reports, memoranda, narrative evaluations, and proficiency ratings for Primary Care Service Line staff. The role also serves as a point of contact for Credentialing and Privileging (C&P) within the Primary Care service and maintains Ongoing Peer Performance Evaluations (OPPE), Focused Peer Performance Evaluations (FPPE), and files for providers, mid-level providers, and other administrative staff as needed.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period.
• One year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation.
• Specialized experience includes: providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service.
• Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

Nice To Haves

• Telework eligibility will be discussed during the interview process.

Responsibilities

• Provides typing and clerical assistance for Primary Care Service Line Chief, Primary Care Assistant Chiefs, and other Primary Care leadership members, consultants, residents, therapists, and others as directed by Primary Care Leadership.
• Responsible for recording/taking minutes and transcribes information into draft and final form, editing material when necessary.
• Prepares or types documents in support of the effective functioning of the Primary Care Service, including correspondence, minutes of meetings, standard operating procedures, presentations, reports, memoranda, narrative evaluation, and proficiency ratings for Primary Care Service Line staff under the supervision of the Chief, Primary Care.
• Serves as a point of contact for Credentialing and Privileging (C&P) within the Primary Care service.
• Maintains Ongoing Peer Performance Evaluations (OPPE), Focused Peer Performance Evaluations (FPPE) and files for providers, mid-level providers and other administrative staff as needed.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed