Program Support Assistant (OA)

Veterans Health Administration • Viera, FL

19h • Onsite

About The Position

Serves as the Program Support Assistant (OA) to the Audiology and Speech Pathology Service. The Program Support Assistant (OA) position consists of duties that will utilize administrative and technical skills, positive communications skills with internal and external customers, and ability to prioritize work to meet deadlines.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including an online assessment.
• Tentatively selected applicants for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• One year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization.
• Examples of specialized experience include: Answering phones and log calls; provides directions and assistance to patients and guests; provides friendly, excellent customer service; greeting patients and offering assistance for appointments; locates appointments in computer system; reports safety concerns.
• OR Education: Successfully completed four (4) years above high school.
• OR Combination of Experience & Education: Appropriate combination of specialized experience and education.
• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
• If using foreign education, must send a Certificate of Foreign Equivalency with your transcript.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Assist in preparation of memos and PowerPoint presentations.
• Prepare spreadsheets for tracking and trends.
• Maintain calendar and schedules appointment, arranges conferences, departmental meetings.
• Manage entry of OT/CT, FMLA, leave requests.
• Enter 2237 for equipment turn-in.
• Maintain cost controls; tracks orders for supplies, equipment, repair; & purchase card ordering.
• Respond to requests for information, both verbal and written; prepares typed responses to requests.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree