Program Support Assistant (Time & Attendance)

Veterans Health Administration•Marion, IN
•Onsite

About The Position

Serves as the Program Support Assistant for the Northern Indiana VA Time and Attendance Program, providing system-wide support for time, leave, premium pay, and related data. The role analyzes attendance and pay information, tracks trends, supports performance measures, and coordinates with leadership, supervisors, Payroll, HR, and other staff to ensure accurate documentation and timely resolution of issues. The position performs time and leave administration, maintains computerized records, and uses VA-approved staffing, scheduling, and timekeeping systems, including Oracle Health Clairvia and the Veterans Affairs Time and Attendance System (VATAS). It reviews, validates, posts, reconciles, and corrects employee schedules and time-and-attendance information; supports audits and program tracking; and provides administrative guidance and training to supervisors, employees, and timekeepers. The work is primarily sedentary at a workstation and is not virtual. The schedule is Monday through Friday, with hours to be determined.

Requirements

  • One year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression.
  • Specialized experience must include managing timekeeping, leave, and payroll systems and regulations; auditing data to identify and resolve discrepancies; and administering policies and regulations.
  • Must be a U.S. citizen.
  • Selective Service registration is required for males born after 12/31/1959.
  • Subject to a background/security investigation.
  • Selected applicants must complete an online onboarding process and provide acceptable identification for pre-employment requirements.
  • Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
  • Must serve a one-year probationary period or two-year trial period, as applicable.
  • Travel between VANIHCS locations may be required on an as-needed basis.

Nice To Haves

  • Knowledge of Federal timekeeping systems and processes.

Responsibilities

  • Perform the full range of time and leave administration for Northern Indiana VA.
  • Maintain computerized time and leave records and perform timekeeper and data-entry functions using VA-approved staffing, scheduling, and timekeeping systems, including Oracle Health Clairvia and VATAS.
  • Ensure time-and-attendance data are accurately recorded in accordance with established policies, procedures, and payroll deadlines.
  • Review, validate, post, reconcile, and correct employee schedules and time-and-attendance information, including work time, leave, overtime, compensatory time, injury-related time, FMLA leave, holiday pay, on-call and call-back entitlements, time-off awards, premium pay, and differentials.
  • Submit and coordinate requests to establish new or additional tours of duty, and maintain current information about supervisors, time-and-leave groups, and assigned staff.
  • Ensure proper coding, computation, and remarks for premium pay, overtime, differentials, on-call/call-back, and other applicable entitlements.
  • Coordinate the collection, validation, analysis, and interpretation of time, leave, attendance, overtime, premium-pay, and related data.
  • Initiate and maintain audits and tracking mechanisms for leave, holiday status, premium pay, corrections, and other timekeeping activity.
  • Serve as a reference source and program resource for supervisors, managers, employees, timekeepers, and administrative staff on time, leave, premium pay, and entitlement requirements.
  • Train managers, substitute timekeepers, and new timekeepers on entries, posting, coding, documentation, premium pay, and differentials.
  • Stay current on policy, guidance, system processes, and interpretations, and keep the supervisor and designated alternates informed.

Benefits

  • Federal employee benefits package is available to eligible employees.
  • Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service, subject to request and approval before appointment.
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