Program Specialist- Day Program

Indian Creek Foundation•Souderton, PA

12h

About The Position

The Program Specialist coordinates age-appropriate services for Older Adults with Intellectual Disabilities and manages an assigned caseload. As a key member of an interdisciplinary team, the specialist ensures that services align with each individual’s Individual Support Plan (ISP) and meet agency and regulatory requirements, including accurate billing and documentation. The role requires strong communication, organizational, and attention-to-detail skills. The specialist develops, implements, monitors, and evaluates services and plans; completes assessments and progress reports; coordinates with Supports Coordinators and other team members; and trains Direct Support Professionals and program staff on individual plans, health and safety needs, and required procedures. The position also supports referrals, admissions, transitions, community participation, and the documentation of attendance and behavior. The role may include administrative support, committee participation, medical assistance, behavioral management, or direct hands-on care. The Program Specialist must maintain required training and certifications, protect confidentiality, uphold individual rights and safety, and comply with HIPAA, agency policies, and applicable regulations.

Requirements

Bachelor’s degree and two years of experience working with individuals with Intellectual Disabilities, or an associate degree and four years of such experience.
Minimum of two years of experience working with individuals with Intellectual Disabilities.
Strong written and verbal communication skills.
Ability to read and write in English.
Moderate mathematics skills.
Proficient interpersonal relationship skills.
Auditory and visual skills.
Valid driver’s license with a clear three-year driving record.
Ability to perform the physical duties required, including frequent walking, standing, bending, stooping, kneeling, reaching, and using fingers, hands, feet, legs, and torso in providing care.
Ability to regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds, including transferring a client.
Satisfactory completion of a post-offer pre-employment physical exam and drug test, as required.
Proficiency in email and Microsoft Word and Excel, and the ability to safely and efficiently operate agency software systems and apps, office equipment, the time clock system, Credible, vehicles, mechanical lifts, adjustable chairs and beds, wheelchairs, and other equipment and supplies.
Completion and clearance of a criminal background check and child abuse clearance.
Meet training, certification, attendance, dress code, and other job requirements.
Support the mission and values of Indian Creek Foundation and comply with resident-rights, safety, confidentiality, regulatory, agency-policy, HIPAA, and Code of Conduct requirements.

Responsibilities

Understand and implement the regulatory functions of a Program Specialist for an assigned caseload.
Coordinate age-appropriate services for individuals, including services that support the acquisition, maintenance, or improvement of functional skills, personal needs, communication, and personal adjustment.
Support individuals’ opportunities to participate in community life.
Review outcomes and action steps and recommend changes when needed.
Train Direct Support Professionals and other program staff on each individual’s ISP, health and safety needs, and implementation of outcomes and action steps.
Accurately enter staff training in the Credible System and send it to the training department weekly.
Assist with documenting each program participant’s exact daily arrival and departure times.
Communicate initial assessment results and revisions to individuals and the team in accordance with regulatory requirements.
Coordinate and complete timely assessments for individuals on the assigned caseload.
Attend meetings and participate in the ongoing development, annual updates, and revisions of individuals’ ISPs.
Review, implement, monitor, and evaluate ISPs/Individual Program Plans (IPPs), and communicate discrepancies to the Supports Coordinator and team.
Help assess referrals for ICF Day Services eligibility and appropriateness; participate in admission meetings and tours; facilitate admission transitions; and explain relevant policies and procedures.
Review participation and prepare, sign, and date progress reports; report changes to the Supports Coordinator or plan lead.
Review each ISP quarterly, discuss revisions with the individual, and document the review for the Supports Coordinator and team.
Inform team members that individuals may decline an ISP review.
Coordinate and attend regular monitoring visits with the Supports Coordinator.
Tabulate and provide behavior documentation to team members as requested and required by regulations.
Assist the Program Specialist Supervisor with assigned administrative tasks and assume assigned program duties in the Supervisor’s absence.
Participate in agency-wide committees as assigned or desired to represent the Day Services department.
Provide supportive job functions as needed, including medical assistance, behavioral management, or direct hands-on care.
Maintain required training and certifications and perform other duties as assigned.
Complete documentation required for regulatory and agency-policy compliance.
Support individual rights, privacy, dignity, well-being, and safety; maintain confidentiality and comply with HIPAA, agency policies, and regulatory requirements.
Work cooperatively with colleagues, communicate tactfully, follow up on complaints and concerns, and promote positive relations with individuals served, families, coworkers, and the community.