Program Specialist II

Allegis Global Solutions • Jacksonville, FL

3d • Hybrid

About The Position

The Program Specialist II serves as a strategic partner to client hiring managers and staffing vendors, providing advanced consultative support throughout the contingent labor lifecycle. The role builds on Program Specialist I responsibilities by identifying process improvements, mentoring junior team members, driving supplier performance, managing complex requisitions, and providing data-driven insights to improve client satisfaction and operational efficiency.

The position requires hybrid work from an AGS office in Troy, Michigan; Jacksonville, Florida; or Tempe, Arizona. It is open to North America locations outside California, Colorado, New Jersey, New York, Washington, and Maryland.

Requirements

• 3–5 years of experience in contingent workforce programs or the staffing industry.
• Proven ability to manage complex client relationships and requisitions.
• Advanced Excel and reporting skills.
• Experience with VMS tools and CRM systems.
• Strong presentation and stakeholder management skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead requisition intake sessions with hiring managers and provide consultative guidance on market trends, rate benchmarking, and talent availability.
• Anticipate client needs and recommend sourcing strategies.
• Build long-term relationships with key client stakeholders and understand evolving business needs.
• Analyze requisition and fulfillment data to identify trends and recommend process improvements.
• Develop and deliver customized reports and dashboards for clients and internal stakeholders.
• Ensure compliance with client-specific policies and procedures.
• Evaluate supplier performance using KPIs and recommend corrective actions or recognition.
• Lead quarterly business reviews with suppliers.
• Oversee complex worker assignment changes and maintain data integrity across systems.
• Guide and support Program Specialist I team members.
• Share best practices and contribute to training initiatives.

Benefits

• Medical, dental, and vision coverage.
• Hospital plans.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions.
• Company-paid Basic Life and AD&D insurance, with voluntary Life and AD&D coverage available for employees and dependents.
• Company-paid short- and long-term disability.
• Health and dependent care spending accounts (HSA and DCFSA).
• Employee Assistance Program.
• Tuition assistance.
• Paid time off, Allegis Group Paid Family Leave, and Parental Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed