Program Specialist II
About The Position
The Program Specialist II supports the administration of programs that provide incentive funding for energy-efficiency projects. Working within a program-specific team, this role supports the processes and systems used to showcase energy savings achieved for clients. The position assists with developing and managing long-term energy and decarbonization programs for large, multi-site industrial clients, and supports reporting, documentation, data management, and program operations. The role also contributes to ongoing process improvement and enhancement of Energy Management and Information Systems. It serves as a SharePoint and financial software Power User, supporting users and developing data-management solutions, dashboards, and reports. The position is full-time, non-exempt (hourly), based in the greater Chicago, Illinois area, with minimal anticipated travel.
Requirements
- Associate degree or higher; a degree in business administration, project management, or another applicable field is preferred.
- At least 4 years of relevant work experience in a technically focused customer service role.
- Strong verbal and written communication skills, with the ability to adapt to audiences ranging from operations staff to executive staff.
- Strong Microsoft Office skills.
Nice To Haves
- Knowledge of SharePoint.
- Experience in the energy industry.
- Experience with data accuracy and reporting.
- Experience with carbon tracking and reporting industry standards.
Responsibilities
- Assist Program Managers in developing, implementing, and managing long-term energy and decarbonization programs for large, multi-site industrial clients; track performance and recommend adjustments to meet customer goals.
- Collaborate with the CEM team and internal teams to improve processes, enhance Energy Management and Information Systems, and identify data integrity and organization issues.
- Manage project tracking to ensure accurate status information and auditable documentation.
- Prepare monthly internal and external reports by running database reports, validating and reconciling data, and populating report templates.
- Perform administrative quality control of final engagement reports for clarity and program compliance, and prepare and expedite project-related documentation.
- Serve as the SharePoint and financial software Power User by providing technical support, reviewing and approving projects, and developing data-management solutions, dashboards, and reports.
- Support the program team by developing tools, materials, and presentations and coordinating meetings, events, webinars, and conference calls.
Benefits
- Health insurance coverage.
- Dental insurance coverage.
- Vision insurance coverage.
- Flexible spending and health savings account options, including employer contributions.
- Life insurance.
- Short- and long-term disability coverage.
- Paid parental leave.
- 401(k) plan with a guaranteed 3% employer contribution.
- Employee Stock Ownership Plan (ESOP).
- Annual cash performance bonuses.
- Paid vacation and sick time.
- Inclusive, flexible holiday policy.
- $500 contribution that can be applied to an HSA, FSA, or Lifestyle Spending Account.
- Learning and development support.
- Role-dependent flexible working arrangements, including remote, hybrid, and in-office options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
