Program Specialist II
About The Position
The Program Specialist II serves as a strategic partner to client hiring managers and staffing vendors, providing advanced consultative support throughout the contingent labor lifecycle. Building on Program Specialist I responsibilities, this role proactively identifies process improvements, mentors junior team members, drives supplier performance, manages complex requisitions, and provides data-driven insights to improve client satisfaction and operational efficiency. The position works in a hybrid capacity from an office location in Troy, Michigan; Jacksonville, Florida; or Tempe, Arizona. The role is open to North America locations outside California, Colorado, New Jersey, New York, Washington, and Maryland.
Requirements
- 3–5 years of experience in contingent workforce programs or the staffing industry.
- Proven ability to manage complex client relationships and requisitions.
- Advanced Excel and reporting skills.
- Experience with VMS tools and CRM systems.
- Strong presentation and stakeholder management skills.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Lead requisition intake sessions with hiring managers and provide consultative guidance on market trends, rate benchmarking, and talent availability.
- Anticipate client needs and recommend sourcing strategies.
- Build long-term relationships with key client stakeholders and understand evolving business needs.
- Analyze requisition and fulfillment data to identify trends and recommend process improvements.
- Develop and deliver customized reports and dashboards for clients and internal stakeholders.
- Ensure compliance with client-specific policies and procedures.
- Evaluate supplier performance using KPIs and recommend corrective actions or recognition.
- Lead quarterly business reviews with suppliers.
- Oversee complex worker assignment changes and ensure data integrity across systems.
- Guide and support Program Specialist I team members.
- Share best practices and contribute to training initiatives.
Benefits
- Medical, dental, and vision coverage
- Hospital plans
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Company-paid basic life and AD&D insurance, with voluntary life and AD&D coverage available for employees and dependents
- Company-paid short- and long-term disability
- Health and dependent care spending accounts (HSA and DCFSA)
- Employee Assistance Program
- Tuition assistance
- Paid time off
- Allegis Group Paid Family Leave
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
