Program Specialist II

Allegis Global Solutions • Troy, MI

2d • Hybrid

About The Position

The Program Specialist II serves as a strategic partner to client hiring managers and staffing vendors, providing advanced consultative support throughout the contingent labor lifecycle. The role builds on Program Specialist I responsibilities by identifying process improvements, mentoring junior team members, and driving supplier performance. It manages more complex requisitions and provides data-driven insights to improve client satisfaction and operational efficiency.

Candidates must be able to work in a hybrid capacity from one of the company’s office locations in Troy, Michigan, or Tempe, Arizona. The position is open to North America locations outside California, Colorado, New Jersey, New York, Washington, and Maryland.

Requirements

• 3–5 years of experience in contingent workforce programs or the staffing industry.
• Proven ability to manage complex client relationships and requisitions.
• Advanced Excel and reporting skills.
• Experience with VMS tools and CRM systems.
• Strong presentation and stakeholder management skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead requisition intake sessions with hiring managers and provide consultative guidance on market trends, rate benchmarking, and talent availability.
• Anticipate client needs and proactively recommend sourcing strategies.
• Build long-term relationships with key client stakeholders to understand evolving business needs.
• Analyze requisition and fulfillment data to identify trends and recommend process improvements.
• Develop and deliver customized reports and dashboards for clients and internal stakeholders.
• Ensure compliance with client-specific policies and procedures.
• Evaluate supplier performance using KPIs and recommend corrective actions or recognition.
• Lead quarterly business reviews with suppliers.
• Oversee complex worker assignment changes and ensure data integrity across systems.
• Provide guidance and support to Program Specialist I team members.
• Share best practices and contribute to training initiatives.

Benefits

• Medical, dental, and vision coverage.
• Hospital plans.
• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions.
• Company-paid basic life and AD&D insurance, with voluntary life and AD&D coverage for employees and dependents.
• Company-paid short- and long-term disability.
• Health and dependent care spending accounts (HSA and DCFSA).
• Employee Assistance Program.
• Tuition Assistance.
• Paid time off, Allegis Group Paid Family Leave, and Parental Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level