Program Specialist I

Texas A&M • Austin, TX

26d • Hybrid

About The Position

The Program Specialist I works under general supervision and provides specialized administrative and program support at the Texas A&M Transportation Institute’s Austin office. The role serves as the Urban Office Liaison, supporting supervisors and partnering with Facilities, Human Resources, and Information Technology to promote a collaborative environment and address office logistics and operations. The position also supports Austin Office Division Heads, Program Managers, and their teams; develops and improves operational procedures; handles project- and program-related information and financial data; and contributes to research reports, progress reports, proposals, and other complex documents.

Continued employment is contingent upon funding availability and satisfactory performance. The position’s primary work station is TTI Austin in Austin, Texas. Employees must work in person at that location for their first 30 days. A hybrid arrangement may be approved afterward at the agency’s discretion, subject to policy, operational needs, and supervisory approval. The standard schedule is in-office Tuesday through Thursday, 8:00 a.m. to 5:00 p.m., with remote work on Mondays and Fridays; attendance on those remote days may be required when business or operational needs arise.

Requirements

• Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
• Knowledge of word-processing and spreadsheet applications.
• Ability to multitask and work cooperatively with others.
• Excellent verbal and written communication skills.
• Strong interpersonal, organizational, and customer service skills.
• Attention to detail and sound judgment.
• Proficiency in word-processing, spreadsheet, presentation, and email applications.
• Proficiency in developing office processes and procedures, including templates, tools, and supporting job aids.
• Ability to perform common office functions, frequently communicate with others in the workplace, and operate a computer and other office productivity machinery.
• Applicants are subject to a criminal history investigation; employment is contingent upon verification of credentials and other information required by institutional procedures, including completion of the criminal history check.

Nice To Haves

• Three years of related work experience in a business environment, including administrative or research support.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, Lists, Planner, and Forms.
• Experience editing technical reports, assisting with proposal responses, developing presentations, and supporting Section 508 compliance.
• Experience working with and entering data into database applications.

Responsibilities

• Serve as Urban Office Liaison for the Austin Urban Office, providing administrative support to supervisors and partnering with Facilities, Human Resources, and Information Technology to foster a collaborative environment; identify and solve logistics and office operations problems.
• Provide administrative and program support to Austin Office Division Heads, Program Managers, and their teams, as requested by the respective leaders.
• Develop and continuously improve operational procedures.
• Collect, prepare, analyze, and update financial data and other project- and program-management information; prepare basic data-collection tools and processes using Excel or similar software.
• Create, review, and help deliver research reports, progress reports, proposals, and other complex documents.
• Perform other duties as assigned.

Benefits

• Choice of health coverage options through The Texas A&M University System for employees and their families, along with other benefit programs.
• Hybrid work environment and telecommuting, subject to approval and operational needs.
• Flexible work hours.
• Family-friendly workplace.
• Leadership development and wellness programs.
• Data allowance and home office equipment reimbursements.
• Relocation assistance, if eligible.
• Tuition reimbursement, if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level