Program Site Supervisor
About The Position
ICAN is a nonprofit organization providing free out-of-school-time programs for East Valley youth. Its programs aim to support young people’s social, emotional, and educational well-being through safe, enriching activities that include STEAM, literacy, and sports. The Program Site Supervisor manages the site’s daily operations and develops a team of youth program leaders who deliver activities and implement curriculum. The supervisor leads program recruitment and enrollment efforts, tracks attendance, oversees the site budget, and ensures youth have a safe and organized learning environment. This role reports to the Program Area Manager. The position focuses on professional development and leadership (50%), program quality and management (35%), and serving as an ICAN community partner ambassador (15%).
Requirements
- At least 2 years of direct management experience.
- At least 3 years of experience in program facilitation and implementation.
- At least 21 years old.
- Valid Arizona driver’s license.
- Dependable vehicle with proof of current Arizona registration and valid insurance.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time-management skills and a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Passion for cultivating the full potential of others.
- Demonstrated humility, respect, and positivity.
- Consistently follow through on commitments.
- Commitment to continuous improvement and inspiring others to do the same.
- Strong desire to learn and grow.
Nice To Haves
- Staff development experience.
- Bilingual ability, preferably Spanish.
Responsibilities
- Align daily practices with ICAN’s mission, vision, and values.
- Evaluate team members and document punctuality, performance, professionalism, disciplinary issues, and policy adherence in employee files.
- Administer and document quarterly and annual performance reviews and create training and development plans.
- Provide ongoing training in classroom management, discipline, and program facilitation.
- Plan staff training workshops in collaboration with HR.
- Interview and select site team members in partnership with HR.
- Communicate role expectations and create onboarding plans for new team members.
- Maintain strong communication with other Site Supervisors.
- Oversee program registration, enrollment, attendance goals, and staff implementation of curriculum.
- Enter and maintain youth and family data in the youth member tracking database.
- Maintain the daily site schedule and ensure adequate staff coverage.
- Ensure programs and activities are culturally competent and age appropriate.
- Facilitate programming when program staff are absent.
- Review documentation of disciplinary actions and incident reports in the youth member tracking system.
- Apply behavioral support and consequences according to the behavior management plan.
- Administer evaluation instruments and gather feedback from youth and families.
- Set an annual events and activities calendar with the Senior Youth Program Leader.
- Recommend and manage the site budget.
- Build relationships with school staff and parents to support collaboration and shared initiatives.
- Manage and develop working relationships with volunteers.
- Represent ICAN as an ambassador and role model by upholding its guidelines and rules.
- Perform duties with discipline and accountability.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
