Program Services Clerk

ATA Services Inc • Waterbury, VT

10d • $0 - $21

About The Position

The Program Services Clerk provides clerical and administrative support to help ensure efficient program operations, smooth program delivery, and effective communication between departments and clients. The role includes data entry, maintaining accurate program and client records, scheduling, correspondence, and other administrative tasks. It requires attention to detail, organizational and time management skills, effective communication, discretion with confidential information, and the ability to manage multiple tasks.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to handle confidential information with discretion.

Nice To Haves

• Previous experience in an administrative or clerical role within a program services or social services environment.
• Familiarity with database management and data entry software.
• Basic knowledge of program operations and client service protocols.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience working with diverse populations and demonstrating cultural sensitivity.

Responsibilities

• Perform data entry and maintain accurate records related to program services and client information.
• Assist in scheduling appointments, meetings, and program events.
• Prepare and distribute correspondence, reports, and other documentation as needed.
• Respond professionally and promptly to inquiries from clients, staff, and external partners.
• Organize files, manage supplies, and perform other clerical duties to support program staff and operations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED