Mail Services Clerk

Fox Corporation•Los Angeles, CA

2d•Onsite

About The Position

Fox Studio Lot is seeking a Mail Services Clerk to provide mail, shipping, receiving, delivery, and general clerical support across the Fox Studio Lot, Fox Plaza, and FAB. The role includes customer service for mailing and shipping needs; receiving, sorting, tracking, organizing, and delivering mail and packages; coordinating messenger services; and processing domestic and international shipments through USPS, UPS, DHL, FedEx, and other shipping systems. The clerk also performs administrative duties, prepares reports and freight shipments, maintains transaction and postage records, inspects items for damage, and assists with mailings and related projects. The role requires physical activity, including lifting and transporting items up to 50 pounds, and the ability to work overtime on short notice. The pay rate is $23.11 per hour. The role is eligible for medical, dental, and vision coverage, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for union-represented employees follow the applicable collective bargaining agreement.

Requirements

Prior experience in Mail Services or Shipping and Receiving.
Ability to follow standardized operating procedures.
Ability to stand, walk, and sit as required to perform job functions.
Ability to work overtime with short notice.
Ability to balance priorities effectively while managing high volumes of diverse tasks.
Ability to repetitively reach overhead and below the knees; bend, twist, pull, and stoop; move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces and steps; use stairs, service ramps, and elevators.
Ability to repetitively lift, carry, pull, push, and transport up to 50 pounds.
Ability to operate PCs, handheld devices, and mailing and shipping equipment and software, including scales and meter machines.
Ability to work in a dynamic, fast-paced, demanding startup environment and adapt readily to changing requirements.
Ability to train across multiple job functions.
Working knowledge of USPS, UPS, DHL, and FedEx regulations.
Ability to maintain confidentiality of company and customer information, data, and materials.
Dependability and reliability, with an excellent attendance record.
Valid California driver’s license without restrictions.
Ability to work well with others in a team environment.
Proficiency operating mailing and shipping equipment and platforms.
Polite, friendly, professional, and positive approach when working with coworkers, staff, and customers.
Thoroughness and precision in performing Mail Clerk duties.

Responsibilities

Provide customer service during scheduled mail runs, special pickups, and deliveries to the Fox Studio Lot, Fox Plaza, and FAB.
Find solutions to meet customers’ mailing and shipping needs.
Receive, sort, and deliver mail and packages according to established time frames and service standards.
Coordinate messenger services and deliveries.
Answer telephone and in-person inquiries.
Perform clerical duties, including ordering supplies, placing equipment service calls, filing, record keeping, and photocopying.
Cover other Admin Services departments or job functions as needed.
Prepare daily and monthly reports as needed.
Prepare freight shipments and domestic and international mailings, and confirm documentation requirements.
Process incoming and outgoing USPS, UPS, DHL, and FedEx packages using postage meters, scales, presort mail, certified mail, and related methods.
Enter sender and recipient information into appropriate shipping systems.
Affix postage and shipping labels to outgoing mail and shipments, and maintain postage and shipment records.
Ensure shipments and mailings go out on time each day.
Track inbound and outbound shipments using shipping software applications.
Maintain accountability for shipping and receiving transactions in an internal package tracking system, including obtaining customer signatures for received packages.
Organize and maintain mail, packages, and parcels for delivery and shipment so items can be retrieved quickly.
Visually inspect mail, envelopes, packages, and other items for damage, and notify the Supervisor as needed.
Assist with mailings and projects, including photocopying, document scanning, folding, stuffing, stapling, addressing, and metering.
Follow departmental and company safety and security policies and procedures, and report maintenance problems, safety hazards, accidents, or injuries.